Bianca Barnard
Senior Financial Administrator, Operations Manager, Human Resource Manager
Oudtshoorn
Summary
I am a seasoned professional with extensive experience in financial administration, complemented by my expertise in Human Resources and Operations Management. With a strong aptitude for managing accounts payable, receivable, and payroll functions, I ensure accuracy, compliance, and efficiency in financial operations. My proficiency in accounting software such as Xero and Sage, coupled with a comprehensive understanding of financial regulations, makes me a valuable asset in roles requiring meticulous financial management.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Head of Talent & Recruitment administrator
Remote Recruitment UK
3 2023 - 4 2024
- Talent sourcing, candidate assessments, HR support to candidates, client collaboration, interview coordination, relationship building, performance metrics, independent contractor payroll management, onboarding process.
- Supported employee retention initiatives by gathering feedback from new hires on their recruitment experience, identifying areas for improvement.
- Candidate assessments - Review resumes, conduct screening calls/video interviews, creating talent catalogue with top candidates for client submission and assess qualifications, experience and suitability for the position.
- HR support to candidates - answer any contractual or company HR policy questions or concerns.
- Client collaboration - Work closely with clients to understand needs.
- Interview coordination - Schedule and coordinate interviews between candidates and clients, ensuring alignment of availability and providing feedback to all parties involved.
- Performance metrics - Achieve and exceed recruitment targets.
- Full independent contractor payroll management. Provisional tax registration.
- Onboarding process - Check candidate references, create client and candidate contracts, offer letters and introduction letters.
- Thorough knowledge of South African labour laws and practises.
- Utalising CRM and task management tools - Zoho recruit, Team Tailor, Trello, ChatGPT, LinkedIn sourcing, EnchanceCV and Hireflix, Xero
Accounts Payable, Receivable Clerk and Payroll Assistant
Gallant Plumbing Australia
07.2021 - 3 2023
- Processing accounts and incoming payments, financial transactions, preparing bills and invoices, reconciling accounts receivable ledger, verifying discrepancies, facilitating payment of invoices, generating financial statements and reports, payroll assistance.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Processing accounts and incoming payments in compliance with financial policies and procedures using Xero accounting software
- Performing day-to-day financial transactions, including verifying, classifying, computing, posting, and recording accounts receivables' data
- Preparing bills, invoices, and bank deposits
- Reconciling the accounts receivable ledger to ensure that all payments are accounted for and properly posted
- Verifying discrepancies and resolving clients' billing issues
- Facilitating payment of invoices due by sending bill reminders and contacting clients
- Generating financial statements and reports detailing accounts receivable status
- Payroll assistance. Payslips, tax calculations, leave calculation
- Utilizing programs such as Simpro, Xero, Notion, and Google Sheets
Senior Financial Clerk/HR Manager/Ops Manager
TFASA (Test flying academy of SA)
07.2020 - 07.2021
- Full PA function to the General Manager
- Scheduling meetings and recording minutes; managing personnel training schedules and bookings
- Managing staff folder access and key management
- Handling full onboarding/recruitment function and managing attendance and leave records
- Maintaining personnel file, conducting inductions, documenting policies, and conducting performance reviews
- Managing individual student payment records and invoices using Xero and Excel database
- Employee EMP201, EMP501 reconciliations and UI-19 documents for all personel of three offices/bases
- Assisting in creating budgets/quotations for new students/groups, including training costs, meals, accommodation, and allowances
- Reconciling 5 different petty cash boxes
- Preparing quarterly QES Reports, annual REO reports, and handling BBEEE audits
- Managing DOL reports, IOD submissions via Compeasy, CCMA cases and skills development submissions
- Requesting and submitting performance evaluations for GM's review
- Compiling personnel training bonds and handling cost allocation for employee expenditures
- Managing facility invoicing through Xero and conducting full Payroll function through Sage
- Performing account reconciliations and payments (local and international)
General Manager
Redbourne Country Lodge (Lion Roars Hotel Group)
12.2019 - 06.2020
- Full HR function: CCMA cases, recruitment and onboarding, performance reviews, payroll, contracts and agreements and overall HR practices
- Employee EMP201, EMP501 reconciliations and UI-19 documents for all personnel
- Preparing quarterly QES Reports, annual WAS8 reports, and handling BBEEE audits
- Responsible for maximizing revenues and flow through to GOP to meet or exceed budgeted EBITDA. Responsible for preparation of property budget and forecasts. Manage labour standards and property level expenses to achieve maximum flow through to the bottom line profit
- Creating standard operating procedures for the daily operations
- Explain and manage financial activities. Reconcile all financial accounts. Monitor collection of in-house guest balances and direct bill receivables, commission payments by vendors, and issuance of refund payments.
- Participate in and monitor monthly inventory of supplies and equipment. Ensure purchases made are within budget and by approved vendors
- Work with Group Management to manage all sales activities of the property and meet revenue objectives. Activities include setting goals, completing competitive surveys, taking reservations and compiling reports
- Coordinate and implement local sales and marketing activities of the property
- Promote 100% guest satisfaction throughout property. Instill the 100% guest satisfaction objective to employees and casual staff
- Ensure that all guest related issues are resolved in a manner consistent with the company's goals
- Provide other relief or back-up duties as needed at the hotel including front desk coverage, housekeeping, and other duties to ensure the optimum operation of the property
Senior Front Office Manager
Hunters Country House (Hunter Hotels Group)
05.2016 - 12.2019
- Handling HR duties such as recruiting, training, disciplinaries, staff roster management, leave management, implementing SOP's and training and overall HR function at the lodge.
- Employee EMP201, EMP501 reconciliations and UI-19 documents for all personnel
- Managing general office operations for 46 staff members
- Dairy management for GM and AGM, including check ins and outs, guest billing, preparing check ins based on special requests, preparing checked out information for head office, and conducting room checks
- Processing reservation requests on Protel and Semper reservation systems
- Facilitating handover meetings during shift changes
- Organizing staff functions
- Managing accounting and financial tasks including processing invoices on Pastel and Procure, petty cash reconciliation, and overseeing occupancy and year-end financials
- Ensuring compliance with health and safety standards in the office, kitchen, and rooms
- Leading community and charity projects for the company
General Manager
Sunnyside Guesthouse
01.2013 - 05.2016
- Maintaining communication, handling HR responsibilities, providing staff training and supervision, answering calls and emails, issuing invoices, conducting stock takes, creating standard operating procedures, filing records, performing data capturing, handling admin and accounting tasks, maintaining booking records, welcoming guests, managing marketing activities, processing staff earnings, reporting faults.
Tourism office administrator
Nelson Mandela Bay Tourism
01.2011 - 01.2013
- Assisting customers, booking accommodation and activities.
Education
National Diploma in Tourism Management -
Nelson Mandela Bay University
01.2012 - 04.2015
High School Diploma in Matric - undefined
Framesby High School
01.2011 - 05.2011
Skills
Accomplishments
Financial bursaries:
Received year-on-year bursaries at University for good results.
Timeline
Accounts Payable, Receivable Clerk and Payroll Assistant
Gallant Plumbing Australia
07.2021 - 3 2023
Senior Financial Clerk/HR Manager/Ops Manager
TFASA (Test flying academy of SA)
07.2020 - 07.2021
General Manager
Redbourne Country Lodge (Lion Roars Hotel Group)
12.2019 - 06.2020
Senior Front Office Manager
Hunters Country House (Hunter Hotels Group)
05.2016 - 12.2019
General Manager
Sunnyside Guesthouse
01.2013 - 05.2016
National Diploma in Tourism Management -
Nelson Mandela Bay University
01.2012 - 04.2015
Tourism office administrator
Nelson Mandela Bay Tourism
01.2011 - 01.2013
High School Diploma in Matric - undefined
Framesby High School
01.2011 - 05.2011
Head of Talent & Recruitment administrator
Remote Recruitment UK
3 2023 - 4 2024
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