I am able to dissemble a computer and assemble a computer. I am an end-user, organised, dependable, sociable, honest, and highly motivated qualities are attributes to my ability to associate well with people of different cultures, beliefs, and personalities. I work well independently but fit into a team with a common goal. I am eager to learn and expand my knowledge and skills set. I believe I will be an asset to any organization. Skilled in navigating complex technical environments with a solid background as a Computer User Support Specialist. Possess strong troubleshooting capabilities and adept at providing solutions to enhance system functionality and user satisfaction. Demonstrated ability to communicate effectively with users, ensuring understanding and proper use of software and hardware. Improved help desk response times and user experience through proactive support and training initiatives.