Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Bhekisisa Mtsweni

Self Employed
Pretoria

Summary

Dynamic leader with a proven track record at Dlalisa Moyeni Football Club, enhancing team performance and operational efficiency. Expert in Performance Coaching and Operational Excellence, I've significantly improved employee motivation and client satisfaction. Skilled in MS Office and adept at fostering teamwork, my approach has consistently delivered above-target results without exceeding a single numerical percentage.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

11
11
years of professional experience

Work History

Team Manager

Dlalisa Moyeni Football Club
01.2022 - Current
  • Developed performance measurement strategies, identifying areas for improvement.
  • Facilitated meetings to communicate team performance goals and results.
  • Cultivated positive, productive team environments, resolving conflicts quickly.
  • Delivered regular team meetings for aligned work towards common goals.
  • Evaluated employee performance and coached and trained team members , increasing quality of work and employee motivation
  • Led employee relation through effective communication, coaching , training , and development.

Operations Manager

Umceceshi Events
01.2015 - 04.2022
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • liaise with clients from day to day
  • Prepared daily meetings before commencing or executing daily and weekly tasks
  • kept the employee and employer relationship

Sales Assistant

Liquid Telecom South Africa
05.2013 - 12.2014
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out of stock situations.
  • liaise with porting group from India
  • porting of numbers from one service provider to Neotel number

Education

No Degree - LLB Law

University of South Africa
Pretoria, South Africa
04.2001 -

Skills

Performance Coaching

Interests

I am Interested in developing my hometown with Sports activities as I have registered my NPO in Sport foundation

Timeline

Team Manager

Dlalisa Moyeni Football Club
01.2022 - Current

Operations Manager

Umceceshi Events
01.2015 - 04.2022

Sales Assistant

Liquid Telecom South Africa
05.2013 - 12.2014

No Degree - LLB Law

University of South Africa
04.2001 -
Bhekisisa MtsweniSelf Employed