Summary
Overview
Work History
Education
Skills
Timeline
Generic

BEVERLY MINENHLE NDLOVU

Administrative Assistant
Johannesburg

Summary

I am a dedicated and quick-to-learn professional with a diploma in Psychology, bringing a unique understanding of Human Behavior to enhance customer interactions. My academic background has equipped me with valuable skills in active listening, empathy, and conflict resolution, enabling me to connect with customers and address their needs effectively. I'm known for my reliability and strong work ethic, consistently meeting deadlines and exceeding performance expectations. With a passion for delivering exceptional service, I aim to contribute to a positive customer experience.

Overview

2
2
years of professional experience
2
2
Languages

Work History

Administrative Assistant

Edunetworks Business School
Johannesburg
01.2023 - 09.2024
  • Demonstrated strong multitasking abilities while handling multiple responsibilities simultaneously without compromising on quality or accuracy.
  • Assisted in the preparation of over 20 reports/presentations for upper management meetings using advanced formatting techniques within Microsoft Office Suite.
  • Provided comprehensive administrative support to management and team members to ensure smooth office operations.
  • Managed calendars, scheduled meetings, and coordinated travel arrangements
  • Handled incoming calls, emails, and correspondence with professionalism and confidentiality.
  • Prepared, formatted, and edited reports, presentations, and internal documents.
  • Maintained and organized office filing systems (physical and digital) for easy retrieval of documents.
  • Monitored and ordered office supplies, ensuring adequate inventory levels, and cost control.
  • Assisted in organizing company events, meetings, and training sessions.

Education

Bachelor of Science - Psychology

York St John University
York, England, UK
04.2001 -

GCSE - English

Wakefield Adult Education Service
Wakefield, England, UK
06.2023

Access to Higher Education Diploma - Psychology

Leeds City College
Leeds, England, UK
07.2021

National Senior Certificate -

Trinityhouse High School
Randpark Ridge
12.2019

Skills

  • Effective Communication

  • Documentation and reporting

  • Microsoft Office Suite

  • Meeting planning

  • Time management

  • Computer proficiency

  • Customer service

  • Organization & Time Management

  • Computer Literacy

  • Attention to Detail

  • Problem Solving

  • Effective Communication

Timeline

Administrative Assistant

Edunetworks Business School
01.2023 - 09.2024

Bachelor of Science - Psychology

York St John University
04.2001 -

GCSE - English

Wakefield Adult Education Service

Access to Higher Education Diploma - Psychology

Leeds City College

National Senior Certificate -

Trinityhouse High School
BEVERLY MINENHLE NDLOVUAdministrative Assistant