I am a dedicated and quick-to-learn professional with a diploma in Psychology, bringing a unique understanding of Human Behavior to enhance customer interactions. My academic background has equipped me with valuable skills in active listening, empathy, and conflict resolution, enabling me to connect with customers and address their needs effectively. I'm known for my reliability and strong work ethic, consistently meeting deadlines and exceeding performance expectations. With a passion for delivering exceptional service, I aim to contribute to a positive customer experience.