Summary
Overview
Work History
Education
Skills
Additional Information
Outdoors, swimming
Timeline
Generic

Beverley Ann Elie

Debtors Clerk/credit Controller
Western Cape

Summary

Adept at streamlining office operations and enhancing filing systems, I significantly improved customer satisfaction at Bushmans Chilli through meticulous data entry and professional call management. My proactive account management at Lithotech Cape boosted collection rates, showcasing my strong administrative support and effective communication skills.

Overview

14
14
years of professional experience

Work History

Debtors Clerk

Seagull Industries
09.2020 - 04.2022
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Enhanced office organization with regular maintenance of files, records, and supplies inventory.
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Record payments received, record bank deposits
  • Keeping records of customer accounts
  • Follow up on customers outstanding debt, following up on remittances
  • Submit recdord of all overdue accounts to financial manager
  • Resolve customer queries
  • Ensure credit notes are complete and accurate and calculate interest on overdue accounts
  • Issuing of customer statements and capture debtor accounts receipts
  • Allocating payments accurately from bank statements daily
  • Capturing of invoices and credit notes
  • Record keeping of payments and bank deposits
  • Resolving customer queries

Debtors Clerk

Bushmans Chilli
06.2019 - 08.2020
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Enhanced office organization with regular maintenance of files, records, and supplies inventory.
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.

Credit Controller/debtors Clerk

Lithotech Cape
11.2007 - 12.2018
  • Collaborated with other departments to resolve billing errors, ensuring timely payment from clients.
  • Reached out to customers to check on payments and convey options.
  • Obtained payments and entered details into system.
  • Reviewed customer accounts for compliance with repayment obligations.
  • Performed checks of customer creditworthiness and current situations.
  • Supported sales teams by providing accurate credit information for new and existing customers.
  • Increased collection rates through proactive account management and regular follow-ups with clients.
  • Reduced overdue debt by closely monitoring customer accounts and taking prompt action on outstanding payments.
  • Enhanced company reputation through professional communication with customers, resolving disputes, and negotiating payment plans.
  • Approve or decline credit applications
  • Generate and send invoices to customers
  • Monitor and track pending invoices
  • Address and resolve payment discrepancies, disputes and billing issues
  • Build and maintain relationships with debtors
  • Negotiating payment plans
  • Collections of overdue accounts
  • Capturing of payments received
  • Submit reports on overdue accounts to FM on monthly basis
  • Capturing COD accounts
  • Coding and batching of invoices and delivery notes
  • Sorting and handling of post
  • Maintaining files and records
  • Ordering of office supplies and stationery
  • Reception relieve

Education

Valhalla Senior Secondary School
Elsies River Western Cape

Skills

Administrative support

Additional Information

I was chosen as the best credit controller of the year for four years in a row. This accomplishment were based on collections, tenacity and integrity.

My success was due to reducing overdue accounts, effective debt collection strategies and positive cash flow for the company.

I also achieved things like, building relationships with my customers, ensuring timely payment patterns and minimize financial risks.


Outdoors, swimming

I enjoy going on adventures, such as camping, hiking and just being in nature.

Swimming has always been more than just exercise for me. Beyond the physical benefits, swimming has instilled in me the importance of perseverance.


Timeline

Debtors Clerk

Seagull Industries
09.2020 - 04.2022

Debtors Clerk

Bushmans Chilli
06.2019 - 08.2020

Credit Controller/debtors Clerk

Lithotech Cape
11.2007 - 12.2018

Valhalla Senior Secondary School

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Beverley Ann ElieDebtors Clerk/credit Controller