Betty Baby Ledwaba

• Assisted customers with product selection and inquiries to enhance shopping experience.
• Maintained product displays, ensuring cleanliness and organization for optimal visibility.
• Processed transactions accurately using point-of-sale systems to ensure efficient checkouts.
• Collaborated with team members to meet daily sales goals and customer satisfaction targets.
• Trained new staff on sales techniques and product knowledge to improve team performance.

Inbound sales consultant in a call centres in an insurance industry

• Developed tailored insurance solutions based on client needs and risk assessments.
• Conducted comprehensive market research to identify emerging trends and client opportunities.
• Cultivated relationships with clients, enhancing customer satisfaction and retention rates.
• Collaborated with underwriters to evaluate policy options and ensure competitive offerings.
• Presented insurance products to potential clients, effectively communicating value propositions.