BETTY MAZIBUKO
WAITTRESS/CASHIER/STORE ATTENDENCE/FOOD HANDLER
29960 MEADOWLANDS EXT 11
Summary
Proven track record in customer service and cash handling, honed across roles at BAG PORT AFRICA and other esteemed venues. Excelled in enhancing customer satisfaction and loyalty through exceptional service and accurate payment processing. Demonstrated ability to maintain composure and efficiency in high-pressure situations, significantly improving operational productivity.
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Knowledgeable SECURITY with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.
Overview
2017
2017
years of professional experience
Work History
CASHIER/Store Associate
BAG PORT AFRICA(OR TAMBO INTERNATIONAL AIRPORT)
01.2012 - 06.2016
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Food Handler
WK MAPONYANE PRIMARY SCHOOL
MEADOWLANDS ZONE 9
04.2014 - 03.2015
- Kept work areas neat, clean and in full compliance with company standards and applicable health codes.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Utilized proper food handling techniques to minimize cross-contamination risks and the potential for foodborne illnesses.
- Supported kitchen staff in daily operations, including prep work, cooking, and dishwashing as needed to ensure seamless service.
- Improved food safety by diligently following proper food handling procedures and maintaining a clean work environment.
- Enhanced customer satisfaction by providing prompt, friendly service while accurately fulfilling food orders.
- Assisted in inventory management, ensuring adequate stock levels and timely reordering of supplies.
- Worked closely with management to identify areas for improvement within the kitchen operations, leading to increased efficiency and productivity.
- Inspected equipment, refrigerators, and warming lamps to check compliance with safe operating levels.
- Consistently maintained a positive attitude and strong work ethic, contributing to a high-performing team environment.
- Maintained high customer satisfaction levels by preparing orders accurately.
- Implemented time-saving techniques for efficient food preparation without sacrificing quality or taste.
WAITRESS/Cashier
F.I.S.S.INCONTRACT WITH MONTE CASINO,GOLDREFF CITY
JOHANNESBURG
2005 - 03.2009
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
No Degree - SECURITY
BENEFICIAL.SECURITY. TRAINING
Johannesburg, South Africa 04.2001 -
Skills
Customer service
Cash handling
Customer assistance
Payment processing
Stock organization
Ingredient preparation
Opening and closing procedures
Hygiene practices
Cooking methods
Food preparation
Safe food handling
Timeline
Food Handler
WK MAPONYANE PRIMARY SCHOOL
04.2014 - 03.2015
CASHIER/Store Associate
BAG PORT AFRICA(OR TAMBO INTERNATIONAL AIRPORT)
01.2012 - 06.2016
No Degree - SECURITY
BENEFICIAL.SECURITY. TRAINING
04.2001 -
WAITRESS/Cashier
F.I.S.S.INCONTRACT WITH MONTE CASINO,GOLDREFF CITY
2005 - 03.2009
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