Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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bethshiba Matabane

bethshiba Matabane

Customer Service
Polokwane

Summary

Dynamic and customer-focused professional with extensive experience in cash handling and sales at Waterberg Tvet College. Proven ability to enhance customer satisfaction through efficient service and product knowledge. Skilled in payment collection and adept at resolving transaction issues, consistently maintaining balanced cash drawers and achieving high accuracy in cash register operations.

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Overview

19
19
years of professional experience

Work History

Cashier

Waterberg Tvet College (cafeteria)
05.2024 - Current
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.

Pump Attendant

Engen Evron Filling Station
03.2006 - Current
  • Enhanced customer satisfaction by providing efficient fueling services and maintaining a clean work environment.
  • Conducted regular maintenance checks on fuel dispensers, ensuring accurate readings and optimal performance.
  • Received positive feedback from customers for providing friendly and attentive service during interactions.
  • Contributed to increased sales by upselling additional services such as car washes or windshield cleaning during refueling transactions.
  • Handled cash transactions efficiently, balancing register drawers at the end of each shift.

Tarven Cashier

Club 10 Moloko Tarven
12.2023 - 04.2024
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

NCV Level 4 - Hospitality

Waterberg Tvet College
Mokopane
10.2024

Skills

Payment collection

Additional Information

I passed my Matric in 2002

Timeline

Cashier

Waterberg Tvet College (cafeteria)
05.2024 - Current

Tarven Cashier

Club 10 Moloko Tarven
12.2023 - 04.2024

Pump Attendant

Engen Evron Filling Station
03.2006 - Current

NCV Level 4 - Hospitality

Waterberg Tvet College

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bethshiba Matabane Customer Service