Bethel Chinyanye

• Recruiting, hiring and training all restaurant staff, including servers and hosts

• Scheduling employees to ensure shifts have proper coverage

• Streamlining the restaurant processes to improve the guest experience

• Monitoring restaurant finances, including sales and expenses

• Enforcing food handling regulations and other guidelines to increase guest safety

• Promoting the restaurant and finding ways to bring in more customers

• Handling customer complaints

• Completing necessary paperwork, such as sales, inventory and staff attendance reports

• Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
• Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
• Collaborated effectively with cross-functional teams on various projects/initiatives aimed at enhancing organizational performanceresults.
• Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
• Introduced new cocktails to the menu based on market research that became popular choices amongst customers.
• Participated in regional competitions representing the establishment showcasing unique cocktails resulting in increased recognition.
• Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
• Boosted customer satisfaction by implementing innovative bar management strategies.
• Safeguarded compliance with health, safety, and sanitation regulations in all operations.
• Coordinated themed nights attracting different demographics expanding overall clientele.
• Streamlined inventory management for optimal stock levels and reduced waste.
• Organized charity events at the venue which garnered positive press coverage while supporting social causes.
• Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
• Managed financial aspects of the business, including budgeting, forecasting, and reporting.
• Mentored and trained staff members to ensure exceptional customer service standards.

• Showcased versatility across various genres catering to diverse audiences and adapting to different event themes.
• Managed sound equipment setup and breakdown, ensuring optimal audio quality for each performance venue.