Beth Leita
Supply & Demand Manager
Villieria,Gauteng
Summary
Bilingual individual with a strong background in reporting on performance metrics and implementing valuable system tools. A smart Supply Chain Analyst dedicated to documenting workflows and completing root cause assessments on inventory. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
25
25
years of professional experience
2
2
Languages
Work History
Supply & Demand Manager/Customer Service Manager
Gulfstream Energy
Lanseria
08.2018 - Current
- Orders
- Managing Customer Service Team in taking and efficient processing of all customer orders for Bulk business (COC, Truckports, Aviation, Commercial, Retail, Public Sector and Mining) ensuring no orders are missed and all orders are placed accurately
- Matching specific orders to specific supply points in order to maximize Operating Margins for company
- Ensuring proper staffing through recruitment, onboarding, coaching, training and performance management of the team
- Improving customer service experience to ensure customer satisfaction
- Responding to customer queries and/ or issues promptly achieving a positive outcome
- Supply
- Forecasting availability of molecules with suppliers nationally in advance in order to manage the monthly demand from the sales team at the most effective cost in order to achieve set business objectives
- Developing and maintaining strong partnership relationships with petroleum suppliers in order to negotiate and execute profitable supply arrangements for the company
- Proactively identifying the most cost effective and reliable supply points to meet customer demands in order to optimize transport costs and maximize Operating Margins
- Providing input into all sales proposals in terms of identifying the most cost-effective supply points to maximize operating margins
- Managing, tracking and updating the supplier nomination process for Gulfstream Energy with its suppliers on a weekly and monthly basis
- Ensuring that the company meets its contractual obligations with its suppliers so that the company does not become liable to penalties from its suppliers
- Being responsible for the determination of Cost Of Goods Sold for all Bulk Products
- Business portfolios
- Planning and delivering the operating margin and volume targets for the Customer Own Collection, Truck-Port and Aviation business portfolios through the execution of sales and marketing programs
- Business development within the assigned business segments through prospecting, negotiating and finalizing deals within approved mandate from the Executive Directors of the company
- Establishing, developing and managing ‘win-win’ customer relationships that results in customer retention for the long term and maximizing opportunities for business growth with clients
- Operating Margins for: COC, Truckports and Aviation
- Orders for: COC, Truckports, Aviation, Commercial, Retail, Public Sector and Mining
- Product Categories: Diesel 50ppm, ULP93, ULP95, IP, JetA1 & other
- Annual Supply Volume: approximately 300 million Litres
- Supply Points: country-wide and multiple suppliers
Supply & Demand Manager
09.2017 - Current
- GASPET t/a Ubuntu Gas & Petroleum, Sales of all petroleum products, LPGas, Illuminating Paraffin, ULP 93/ULP 95 as well as equipment (tanks/pumps/hoses) to Wholesalers/Retailers
- Cold Calling
- Telemarketing
- Site visits and inspections
- Booking loads (barcodes) for BVO’s on Renaissance Transporter System (Natref&Secunda)
- Routing of trucks to various sites
- Procurement of stock for new and existing customers
- Formulating monthly pricing for customers
- Staying up to date on current crude oil prices and dollar to rand exchange and conveying this to customers
- Training of new staff
- Meeting with current and potential new suppliers
- Debt collecting
- Also THE HEAD OF HEALTH AND SAFETY MEETINGS- ENSURING COMPANY’S HEALTH AND SAFETY POLICIES ARE ADHERED TO and all current documentation up to date and on file for audit inspection
Internal Sales Administrator
OST-Africa
05.2017 - 07.2017
- Generating quotations in MS Word and hyperlinking in MS Excel Spread sheet
- Generating Pro-forma invoices on Pastel Partner
- Link to Tax Invoice on Pastel Partner
- Month to date figures (daily)
- Following up on outstanding payments from customers
- General Administrative Office Duties e.g
- Filing/letters/emails
- Creating job sheets for factory production for all jobs
- Updating jobs in MS Excel
- Liaising with customers telephonically or via email
- Keeping register of all local and International orders
- Reading and understanding of certain technical drawings
- Drawing requests from drawing office for clients
Sales Supervisor
MBT Petroleum
01.2013 - 01.2017
- Processing orders on a daily basis for all resellers, retail service stations and commercial users
- Generating Pro-forma invoices and Purchase orders on Pastel Evolution
- Placing orders with suppliers and sending release confirmation to clients when applicable
- Collecting outstanding payments from customers
- Sending payment confirmation to suppliers
- Managing loads to different delivery points e.g
- Single full loads/multi drop loads
- Dispatching instructions for deliveries through to the fleet controllers
- Relaying loading times for customers
- Managing and forecasting Sasol compliment monthly- ensuring nominated volumes are sold correctly between Wholesale/Retail/Commercial departments
Administrative Manager/Personal Assistant
Annette van Heerden
04.2012 - 12.2012
- Sales of printing and corporate gifts
- Quotations on QuickBooks
- Purchasing
- Making appointments on behalf of Annette
- Running Errands
- Calling on clients
- Collection from Suppliers and deliveries to clients
- General Administrative Office Duties
- Reason for Leaving: Better opportunity
Internal Sales
Euro Steel Waltloo & Alsysco Aluminium Waltloo
02.2010 - 03.2012
Administration/sales assistant
Tonga Nkukhu Trading CC
10.2008 - 11.2009
- Entering petty cash into spreadsheet for Tonga Nkukhu and balancing monthly
- Reconciling accounts on Excel
- Entering daily sales figures
- Managing Cold Storage
- Daily sales of frozen goods and cash-up
- Being responsible for float and sales
- Handling large amounts of cash
- Checking customer’s orders
- Learning and speaking basic Portuguese relevant to the line of work
- Sorting, counting and weighing coins ready for banking
- Working on Omni accounts, creating and editing new customer accounts
- Spreadsheets of sales and stock monthly
- Entering of tax invoices on spreadsheets per month
- Running errands
- Typing of memos and operations for staff
- Typing of letters and emails
- Filing of deposit slips, petty cash and invoices
- Calculating monthly sales figures for commission for drivers
- Sorting weights of chicks
- Updating supplier info on file
- Checking and receiving stock from suppliers
- General stock take
- Buying supplies for the office
- Editing and updating stock pricelists
- Reason for Leaving: Relocated
Distributions Co-Coordinator
C.C
01.2008 - 09.2008
- Working on Online Management systems
- IBTíng in and out of allocated stock
- Authorising and cancelling purchase orders
- Checking stock from MTN and receiving onto the system
- Purchase Orders for Head Office as well as 13 retail stores
- Credit note authorisation for shops and Head Office
- Unmarking faulty products on the system
- Alterations to incorrectly captured IMEI’s
- Loading of accessory codes and calculating selling prices
- Controlling and logging “Out of Box Failures”, making sure they are logged with MTN Returns department and the reference number is received
- When collected by RTT, doing the “Return to Supplier” on the system
- Stock Adjustments for shops after full stock-takes
- Controlling mini-stock takes for shops
- Partners/staff invoicing
- In and out of warranty repairs being received, logged and sent to relevant repair centres for 13 shops plus SME staff
- Checking on repairs sent into repair centres
- Working out quotations for clients for repairs
- Keeping track of salvage units from insurance
- Checking shops and Head Office for old stock and logging with MTN returns department and arranging collection from Head Office
- Updating and adjusting by calculating selling prices on promo lists and price lists from MTN to send out to shops and SME
- Boardroom training for managers and assistants on Out of Box Failure procedures
- Reason for Leaving: Relocated
- Housewife and stay at home mother of two
Account Sales
10.2003 - 01.2007
- Purchasing and receiving of material
- Stock take
- Invoicing on Syspro
- Quotations on Syspro
- Problem Solving
- Daily counter sales with walk in clients
- Cash Up
- Answering of telephones
- Sourcing best prices for clients
- Petty Cash
- Reason for Leaving: Retrenched
Sales person
MTN Mobile Solutions
09.2003 - 10.2003
- Upgrading client’s cell phone contracts
- Selling new contracts
- Sales of cell phones and accessories
Sales Executive
GSM Connections
03.2003 - 08.2003
- Sales of cellular handsets and accessories, new contracts airtime vouchers and upgrades
- Calling on clients and insurance companies for replacement handsets and quoting competitive prices
- Deliveries to clients
- Daily cash reconciliation
- I have completed the “Selling Skills” training course through the Vodacom Academy
Cellular Sales consultant
C.C
11.1999 - 12.2002
- Liaising with clients, assessing their needs and selling them the option that best suits them, whether it be a handset or a MTN Price Plan with the option of a handset or renewal of their existing contract
- I have completed training with MTN directly for “Advanced Connections” and “DataFAST” as well as training with other manufacturers, these including Ericsson and Alcatel
- Handling stock that comes in or goes out and checking to see if correct
- Daily cash-up
- Banking procedures
- General administrative work
- Managing the store if the Manager was off or unavailable
- Sending in faulty phones for repairs
- Ordering of phones and accessories
- Keeping the store neat and presentable
- Reason for Leaving: Relocated
Sales Lady/Receptionist
Pretoria Schmiede
08.1999 - 10.1999
Sales Lady/Consultant
EBS Computers
04.1999 - 06.1999
- Dealing with customers
- Preparing quotations of new PC’s as well as upgrades and repairs
- Ordering software and hardware for clients
- Reason for Leaving: Retrenched
Office Administration
Girl Friday for MTR Computers
02.1999 - 01.1999
- Taking out Orders
- Controlling stock
- Checking deliveries
- Preparing monthly statements
- Handling money
- Making up necessary inventories, Liaising with clients
- Operating a busy switchboard
- Booking classes
- Preparing training manuals
- Compiling quotations
Education
Secretarial Computer Course -
Damelin
MS Word 97 97% MS Excel 97 97% MS PowerPoint 97 92% MS Access 97 98% MS Publisher 97 93% - undefined
Pretoria High School for Girls and matriculated
01.1993 - 04.1997
Pastel Beginner’s Course -
Creative Minds
Malelane 01.2023 - 01.2010
SASSDA (Stainless Steel) Course - undefined
Wispeco Training –Aluminium Basics and Casement Attended Wispeco - undefined
Shop fronts - undefined
Customer Service course - undefined
First Aid Level 1 (100%) - undefined
Communications Training - undefined
The 7 Habits for Highly Effective People - undefined
Professional Customer Service Training - undefined
Effective Task Management Training - undefined
Supply & Pricing Workshop - undefined
Skills
Religion:ChristianDriver’s LicenceCode B
Stakeholder relationships
Supply and demand requirements
Written and verbal communication
Process improvements
Continuous Improvement
Purchasing processes
Productivity tracker development
Validating supplies
Evaluating proposals
Running
First half marathon done in November 2022
Timeline
Pastel Beginner’s Course -
Creative Minds
01.2023 - 01.2010
Supply & Demand Manager/Customer Service Manager
Gulfstream Energy
08.2018 - Current
Supply & Demand Manager
09.2017 - Current
Internal Sales Administrator
OST-Africa
05.2017 - 07.2017
Sales Supervisor
MBT Petroleum
01.2013 - 01.2017
Administrative Manager/Personal Assistant
Annette van Heerden
04.2012 - 12.2012
Internal Sales
Euro Steel Waltloo & Alsysco Aluminium Waltloo
02.2010 - 03.2012
Administration/sales assistant
Tonga Nkukhu Trading CC
10.2008 - 11.2009
Distributions Co-Coordinator
C.C
01.2008 - 09.2008
Account Sales
10.2003 - 01.2007
Sales person
MTN Mobile Solutions
09.2003 - 10.2003
Sales Executive
GSM Connections
03.2003 - 08.2003
Cellular Sales consultant
C.C
11.1999 - 12.2002
Sales Lady/Receptionist
Pretoria Schmiede
08.1999 - 10.1999
Sales Lady/Consultant
EBS Computers
04.1999 - 06.1999
Office Administration
Girl Friday for MTR Computers
02.1999 - 01.1999
MS Word 97 97% MS Excel 97 97% MS PowerPoint 97 92% MS Access 97 98% MS Publisher 97 93% - undefined
Pretoria High School for Girls and matriculated
01.1993 - 04.1997
Secretarial Computer Course -
Damelin