Bertille CEUS
Montreal
Summary
Well-qualified HR officer with over 8 years of experience, with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
9
9
years of professional experience
Work History
HR Senior Associate
United Nations Office for Project Services (UNOPS)
03.2024 - Current
- Oversaw employee administration, personnel recordkeeping, and compliance management of HR data and staff attendance, ensuring adherence to employment law and organizational standards.
- Administered entitlements for field personnel including Danger Pay, R&R, and medical coverage, liaising with HQ and external partners.
- Led end-to-end recruitment for fixed-term, retainer, and LICA (national) and IICA (international) contracts, ensuring alignment with UNOPS procedures and operational needs.
- Coordinated onboarding and training activities for new hires, ensuring smooth integration and compliance with mandatory briefings.
- Designed and facilitated staff development initiatives for UNOPS employees, focusing on professional growth, performance improvement, and alignment with organizational goals in complex operational environments.
- Proactively managed stakeholder relationships with line managers, UNOPS leadership, and external partners, ensuring consistent communication, trust, and alignment on HR service delivery priorities.
- Demonstrated strong coordinating skills by managing cross-functional HR processes such as recruitment, payroll validation, and staff development initiatives, ensuring timely execution and alignment with operational priorities.
HR Senior Consultant, North America (Canada and US)
ADP
03.2021 - 02.2024
- Managed all aspects of HR software implementation and configuration of the Workforce Now talent Management suite, including analysis, configuration, validation, problem-solving, and process training.
- Provided technical and functional support on Talent Management Suite issues to clients across the Office.
- Resolved problems and queries received and implement corrective actions, ensuring the correct application of established HR rules, regulations, policies, procedures and guidelines.
- Managed with the provision of technical and functional support on data administration within the Talent Management Suite, including system configuration and updates to user settings, security, reference data, user roles and permissions.
- Demonstrated strong project management capability for medium to large-sized organizations, handling complex accounts.
- Collaborated with clients to translate HR strategic objectives into functional system configurations, supporting the rollout of integrated talent management processes across North American operations.
HR Coordinator, Workforce Staffing
Keurig Dr Pepper
06.2019 - 02.2021
- Led recruitment campaigns for manufacturing and corporate roles, managing end-to-end processes.
- Maintained ATS records and ensured compliance with EEO regulations.
- Developed and rolled out internal mobility programs and internship pipelines.
- Provided hiring training for managers and supported job description creation and classification.
- Created recruitment metrics and reported on time-to-hire and cost-per-hire.
HR Senior Coordinator, Talent Acquisition
Marsh & McLennan Companies
04.2018 - 05.2019
- Supported full-cycle recruitment for insurance and consulting divisions across Eastern Canada.
- Maintained HR documentation and contracts and ensured compliance with local labor laws.
- Supported SAP HR data updates and background checks through third-party vendors.
- Coordinated internal onboarding logistics and delivered orientation sessions.
Employment Specialist, Group Benefits
Canada-Life Insurance Company
10.2017 - 03.2018
- Administered benefit enrollments and changes for corporate clients.
- Communicated with employees regarding eligibility, claims, and appeals.
- Supported quality checks on benefit transactions using internal HR systems.
- Developed FAQ and quick reference guides to reduce service ticket volumes.
HR Coordinator, Employee Administration and Talent Acquisition
WSP
01.2017 - 10.2017
- Managed payroll and benefits administration for over 900 employees across multiple provinces.
- Coordinated with insurance carriers, pension providers, and provincial authorities for efficient benefit delivery.
- Supported HRIS data entry, audits, and upgrades using Oracle and Workday.
- Delivered onboarding sessions and supported employee questions on entitlements and compensation.
- Tracked benefit utilization trends and suggested process improvements for claim resolution.
Education
Master - Human Resources Management
ESG-UQÀM
Montreal, Canada06.2024
Bachelor - Communication
UQÀM
Montreal, Canada04.2017
Skills
- Talent acquisition
- ERP system proficiency
- HR policies implementation
- Leadership and team building
- Active listening
- HRIS and HRMS
- Staff management
- Employee relations
- Recruitment strategies
LANGUAGES
French (Fluent)
English (Fluent)
Haitian Creole (Fluent)
Spanish (Intermediate)
Timeline
HR Senior Associate
United Nations Office for Project Services (UNOPS)
03.2024 - Current
HR Senior Consultant, North America (Canada and US)
ADP
03.2021 - 02.2024
HR Coordinator, Workforce Staffing
Keurig Dr Pepper
06.2019 - 02.2021
HR Senior Coordinator, Talent Acquisition
Marsh & McLennan Companies
04.2018 - 05.2019
Employment Specialist, Group Benefits
Canada-Life Insurance Company
10.2017 - 03.2018
HR Coordinator, Employee Administration and Talent Acquisition
WSP
01.2017 - 10.2017
Bachelor - Communication
UQÀM
Master - Human Resources Management
ESG-UQÀM