Bertha Ashear Muchadeyi
Programme Manager
Johannesburg
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
21
21
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work History
PROGRMMES MANAGER
Rays of Hope
05.2016 - Current
- Direct and oversee grant implementation, ensuring that all strategic objectives are met through proper design, staffing, implementation and quality assurance
- Provide leadership and coordination to ROH partners
- Facilitate a working environment of mutual trust, respect, and care among all staff
- Encourage effective teamwork, with staff members supporting each other
- Conduct monthly staff meetings to ensure issues are raised and addressed and to encourage reflection on project progress and learning for improvement
- Lead annual project planning to ensure that plans are made to meet the targets set out in the project design
- Ensure each staff has a clear weekly work-plan and that necessary resources are available for them to implement their responsibilities
- Conduct monitoring visits to project activities to assess progress against targets and to provide coaching and direction to activities in areas where improvements are needed
- Establish and maintain effective project reporting, evaluation, and communication systems
- Submit timely, accurate and professional reports that meet donor requirements
- Closely collaborate and network stakeholders, in order to ensure transition and sustainability of the program, continued partnership and sharing best practices in various fields
- Co-ordinate with other NGOs or similar organizations in the area to ensure complementarity of approaches
- Act as the initial trouble-shooter when difficulties in implementation are identified; meet with necessary project participants, listen to challenges and actively identify solutions such that projects can continue as needed.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and implemented strategies to achieve goals and stay competitive.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Controlled costs to keep business operating within budget and increase profits.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Onboarded new employees with training and new hire documentation.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
- Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within the industry sector.
- Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
ENGLISH AND LO TEACHER
PJ Simelane High School
05.2009 - 06.2010
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Supported student physical, mental, and social development using classroom games and activities.
- Graded and evaluated student assignments, papers, and course work.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Incorporated multiple types of teaching strategies into classroom.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Advised and counseled students to help them develop skills and knowledge required to succeed.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
TEACHER
Mufakose High School
01.2004 - 12.2008
- Determined the curriculum
- Planned lessons
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Supported student physical, mental, and social development using classroom games and activities.
- Graded and evaluated student assignments, papers, and course work.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Incorporated multiple types of teaching strategies into classroom.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Advised and counseled students to help them develop skills and knowledge required to succeed.
- Participated in parent teacher conference to discuss developments of students and increase support.
- Supported student teachers by mentoring on classroom management, lesson planning, and activity organization.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
- Developed and administered tests for students to measure academic proficiency and understanding.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Planned and implemented integrated lessons to meet national standards.
- Organized extracurricular activities such as clubs or field trips that enriched students'' learning experiences outside the traditional classroom setting.
- Created and developed lesson plans to meet students' academic needs.
PROJECT COORDINATOR
Rays of Hope
01.2013 - 01.2016
- Ensured all other field workers did their work and submitted reports on time
- Coordinated the teen girls and moms support group
- Coordinated the grannies support group
- Coordinated weekly meetings for the field workers
- Helped the Project Manager with budgets for the program and strategies and implementation strategies for the project
- Compiled monthly reports for the Project Manager and annual report for the Board
- Conducted monitoring and evaluation of the program
- Assessed if all weekly and monthly reports met the standards requires
- Set up weekly debriefing sessions for the field workers
- Ensured there was enough food in stock for monthly food parcels
- Ensured there was enough food for weekly meetings with the children.
FIELD WORKER
Rays of Hope
01.2011 - 01.2013
- Conducted weekly home visits of 10 child-headed households
- Compiled weekly reports for each family
- Coordinated a supported group for teenage girls
- Coordinated a support group for pregnant teens and teenage mothers
- Compiled monthly reports on support groups and the 10 child-headed households
- Packed and delivered food parcels for all families on the program
- Conducted assessments of the homes of children on the program to ensure that those that needed repairs were done
- Coordinated an afternoon school's program for children
- Conducted assessments of all families referred by the police, social development, schools and other organisations.
Education
Diploma in Education (Secondary School) -
University of Zimbabwe
01.2001 - 05.2003
BACHELOR OF SOCIAL WORK (HONORS) - undefined
University of South Africa
01.2013 - 05.2019
MASTERS DEGREE: CHILD AND FAMILY STUDIES - undefined
University of the Western Cape
Current - undefined
Skills
Project Management
Team Leadership
Staff Development
Operations Management
Strategic Planning
Performance Management
Community Dialogues
Staff training and development
Policy Implementation
Excellent Communication
Teamwork and Collaboration
Accomplishments
- Key Note Speaker for an International Globe Talk hosted by Chicago School of Phycology and other Stakeholders on Advocacy for Children and Teenagers (2021 & 2022)
- Guest Speaker at the International Female Pastors Conference (2019)
- Guest speaker at the South African National Women's Conference with over 2000 women (2018)
Coursework
- Risk Assessment Training- facilitated by COACH
- Trauma Incident Reduction for Adults- Facilitated by TIRA
- Child Protection- Facilitated by Rays of Hope
- Positive parenting and positive discipline techniques- Save The Children
- Child Rights Complaints Mechanism - Graca Machel Trust
- Circle of Security parenting
- Response Ability Pathways to working with children and youths at risk
- HIV/AIDS education and counseling
- Child rights governance, reporting and recording- Save The Children
- Statutory work and report writing regarding children
Driverlicense
Code 8
Personal Information
- Passport Number: EN789 095
- Nationality: Zimbabwean
- Marital Status: Married
References
- Mrs Sandra Chapman, Rays of Hope COO, 082 379 2345, sandy@raysofhope.co.za
- Tracey Peppler, Rays of Hope Business Relationship Specialist, 082 856 9650, tracey@raysofhope.co.za
- Dr Lisa Jabangwe, Senior Pastor Forward in Faith Church RSA, 071 808 9130
- Anne Bonyinge, Former Employer, 083 700 9571
Certification
Value Based Leadership facilitator
Timeline
MASTERS DEGREE: CHILD AND FAMILY STUDIES - undefined
University of the Western Cape
Current - undefined
Value Based Leadership facilitator
01-2021
PROGRMMES MANAGER
Rays of Hope
05.2016 - Current
PROJECT COORDINATOR
Rays of Hope
01.2013 - 01.2016
BACHELOR OF SOCIAL WORK (HONORS) - undefined
University of South Africa
01.2013 - 05.2019
FIELD WORKER
Rays of Hope
01.2011 - 01.2013
ENGLISH AND LO TEACHER
PJ Simelane High School
05.2009 - 06.2010
TEACHER
Mufakose High School
01.2004 - 12.2008
Diploma in Education (Secondary School) -
University of Zimbabwe
01.2001 - 05.2003
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