Summary
Overview
Work History
Education
Skills
Certification
Reading. Traveling. Music and movies
Timeline
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Bernice Smith

Personal Assistant
Welkom

Summary

Dedicated Personal Assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Reliable Personal Assistant with track record of initiative and accuracy. Highly organized and consistently anticipates needs of clients. Skilled multitasker proficient in Microsoft word and Exel and correspondence management. Reliable PA serving unique client needs through clear communication and coordinated support functions. Consistently follows safety guidelines for lifting, exercise and transportation to avoid client injury or discomfort. Honors spirit of empathy and respect to maintain open dialogue and trust. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Personal Assistant position. Ready to help team achieve company goals.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Personal Assistant

RH Matjhabeng Private Hospital
Welkom
05.2018 - 09.2023
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
  • Displayed absolute discretion at handling confidential information.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Maintained appropriate filing of personal and professional documentation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Used discretion when handling confidential information.
  • Maintained and organized all shared drives, documents and spreadsheets in Google Workspace.
  • Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
  • Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments.
  • Attended meetings, took notes and tracked action items.
  • Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
  • Provided multifaceted services to professionals by managing mail, scheduling appointments, and other administrative tasks.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Documented and distributed meeting notes to identify, analyze, and improve workflows.
  • Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services.
  • Served as point of contact between clients and managerial staff.
  • Participated in team meetings and staff training sessions.

Secretary

Medi Clinic Private Hospital
Welkom
08.2007 - 09.2017
  • Scheduled appointments and conducted follow-up calls to clients.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Handled daily scheduling tasks and provided administrative support for entire department.
  • Maintained electronic filing systems and categorized documents.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Drafted agendas, recorded minutes and generated documents to facilitate meetings.
  • Booked airfare, hotel, and ground transportation to coordinate office travel.
  • Screened visitors and issued badges to maintain safety and security.
  • Offered technical support and troubleshot issues to enhance office productivity.
  • Created and updated records and files to maintain document compliance.
  • Maintained daily report documents, memos and invoices.
  • Entered data into system and updated customer contacts with information to keep records current.

Secretary to the General Manager

Game
Welkom
03.1997 - 05.2006
  • Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
  • Handled scheduling for executive's calendar and prepared meeting agenda and materials.
  • Answered high volume of phone calls and email inquiries.
  • Organized and updated schedules for executives.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Orchestrated successful conferences and associated travel for speakers and attendees.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Handled confidential information in professional manner.
  • Coordinated travel arrangements and bookings for executive staff.
  • Developed and implemented office policies and procedures to facilitate smooth workflow.
  • Collated and distributed agendas and minutes for all executive meetings.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Education

High School Diploma -

Welkom Secondary High School
Welkom
04.2001 -

Skills

    Executive presentations

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Certification

CAP - Certified Administrative Professional

Reading. Traveling. Music and movies

I am in love with reading. This way im always well informed whats going on in the world. Theres a saying you never too old to learn, and i learn something every time i read. Traveling is my most favorite thing to do. i love meeting new people, learn about their food, cultures. its exciting 

to know the world have so much to offer. Music is my soulfood. i listen to music to relax and to get rid of  stress. Instrumental music is my favorite.

Timeline

Personal Assistant

RH Matjhabeng Private Hospital
05.2018 - 09.2023

Secretary

Medi Clinic Private Hospital
08.2007 - 09.2017

High School Diploma -

Welkom Secondary High School
04.2001 -

Secretary to the General Manager

Game
03.1997 - 05.2006

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