Summary
Overview
Work History
Education
Skills
Hobbies
Timeline

Bernice Murison

Team Leader Foreign Exchange Services And Tellers
Johannesburg

Summary

Retired results-driven foreign exchange banking professional with over 30 years of experience in FX trading, risk management, and cross-border financial service. Proven ability to analyze currency markets, execute high-value transactions.

Strong expertise in FX derivatives, regulatory compliance and global monetary policy.

Recognized for precise execution, analytical rigor, and client-centric approach in fast-paced, high-pressure environments.

Overview

45
45
years of professional experience
2
2
Languages

Work History

Team Leader: Foreign Exchange and Tellers

Standard Bank of South Africa
04.2001 - 11.2024
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Developed team members' skills through targeted coaching sessions, resulting in improved individual performance.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Managed day-to-day foreign exchange transactions, ensuring compliance with regulatory and internal policies.
  • Provided clients with real-time currency exchange rates and executed FX spot, forward, and swap contracts.
  • Collaborated with treasury and risk departments to monitor currency positions and mitigate exposure.
  • Built and maintained relationships with retail and corporate banking clients, providing advisory on international transactions.
  • Processed cross border payments, international wire transfers, and ensured adherence to regulations.
  • Processed foreign currency transactions, facilitated international wire transfers, and ensured FICA and Exchange Control Regulation compliance.

Consultant: Exchange Control

First National Bank
08.1983 - 11.2000
  • Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
  • Managed client relationships through regular check-ins and updates.
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Oversaw the execution of FX spot, forward, and swap transactions, ensuring compliance with SARB regulations and internal risk protocols.
  • Collaborated with treasury, compliance, and trade finance teams to streamline foreign payments and enhance operational efficiency.
  • Acted as the primary liaison for high networth and business clients requiring cross border payment solutions.
  • Processed foreign currency transactions, facilitated international wire transfers, and ensured FICA and Exchange control regulations compliance.
  • Opening and closing of foreign currency and non-resident accounts for clients.
  • Monitor and control non-resident accounts.
  • Established letters of credit and foreign bank guarantees for business clients.

Data Capturer and General Ledger Control

Standard Bank of South Africa
12.1979 - 06.1982
  • Excelled in working independently as well as collaborating with teams, utilizing strong multitasking skills to manage competing priorities.
  • Maintained strict confidentiality while handling sensitive client information and records.
  • Corrected data entry errors to prevent duplication or data degradation.
  • Verified accuracy and validity of data entered in databases
  • Entered client information into databases quickly and with minimal errors.
  • Obtained scanned records and uploaded into database.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
  • Ensured timely completion of assigned tasks, maintaining a high level of professionalism under pressure and tight deadlines.
  • Reduced manual input errors with thorough proofreading and attention to detail in all data entries.
  • Provided exceptional customer service when responding to inquiries related to captured data or other relevant issues.
  • Maintained files, records, and chronologies of entry activities.

Education

High School Diploma -

Fred Norman Senior Secondary School, Ennerdale, Johannesburg
04.2001 -

Subjects:

  • English
  • Afrikaans
  • History
  • Biology
  • Mathematics
  • Geography

Passed with Exemption

Skills

Teamwork and collaboration

Hobbies

I enjoy reading all kinds of novels in my spare time.

Timeline

Fred Norman Senior Secondary School - High School Diploma,
04.2001 -
Team Leader: Foreign Exchange and Tellers - Standard Bank of South Africa
04.2001 - 11.2024
Consultant: Exchange Control - First National Bank
08.1983 - 11.2000
Data Capturer and General Ledger Control - Standard Bank of South Africa
12.1979 - 06.1982

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Bernice MurisonTeam Leader Foreign Exchange Services And Tellers