Bernice MacGear

• Lead hiring, onboarding and training of new hires to fulfill business requirements.
• Supervise operations staff and keep employees compliant with business policies and procedures.
• Develop and implement strategies to maximize customer satisfaction.
• Manage and resolve all client queries.
• Manage business and office budgets.
• Develop and maintain electronic and physical databases.
• Prepare and submit monthly business reports.
• Manage and resolve all performance reviews,disciplinaries and grievances.
• Develop and maintain relationships with external vendors and suppliers.
• Develop and implement office health and safety protocols.
• Voted to be Regional Secretary at Funeral Association(CONAFPA).

• Employee relations
• Training and development
• Performance management
• Employment law compliance
• Manage BBBEE strategy plan
• Risk management
• Maintain organizational charts and detailed job descriptions with smart KPI’s.
• Administer all HR modules and analytics on HRIS (PaySpace).
• Coordinate employee onboarding and exiting process
• Resolving grievances
• Responsible for all statutory reporting: Workplace Skills Plan, Employment Equity Reports, Workmen’s Compensation, Renewal of annual BBBEE certificate
• Respond to Human resource related queries.
• Assist in development and implementation of Human Resource Policies
• Manages committees on wellness, training, health and safety, culture, and communications as needed.
• Reason for Leaving: Personal Reasons
• Reference: Upon request

• Maintain the Human Capital System
• Keep the HC System database up to date with changes in employee information or organization rules.
• Creating accounts for new hires and modifying data during common situations such as employee promotions or terminations and salary changes.
• Maintain Human Capital notice boards and SCubed, Cubelets as a communication medium for existing and new policies and initiatives.
• HC Governance and Administration
• Relating to new employees’ engagement and exit processes.
• Employees’ files preparations and record keeping.
• Document completeness and sign off for payroll processing.
• HC policies review, update and communication.
• Handling and processing general employees’ queries such as salary, leave and benefits.
• Assist in facilitation and maintenance of a harmonious employment relation climate.
• Talent Management
• Utilizing social media platforms, internal talent pools and pipelines, e.g. graduates and learners, Axiz alumni and external databases and other data mining approaches to source high caliber candidates.
• Management of job applicants interview scheduling and assessments.
• Data Collation and Reporting
• HC events (Leave, headcount, joiners, leavers, probation, fixed-term, employment equity, training, KPAs etc.) tracking and reporting.
• Staff movement’s workflows management and monthly reporting (e.g. board, and sustainability).
• Collation of employee related data from team members and Other companies for consolidation and management reporting.
• Maintain accurate data for EXCO and board reporting.
• Reason for Leaving: Permanent Position
• Reference: Upon request

HR Administration/Employee Engagement/ Wellness & Theme Days

• Oversee HR administration as required throughout the business.
• Champion and drive Company culture and values.
• Plan and implement employee surveys
• Plan and conduct HR Induction.
• Conduct exit interviews.
• Support Employee Engagement/ Wellness initiatives and Theme days
• Assist the HR Team with any adhoc tasks as priority dictates.

Remuneration and Benefit Administration

• Provide advice and assistance to management and employees on the pay and benefits structure.
• Establish and maintain relationship with Medical Aid Broker and Provident Fund Consultant.
• Advise, support and assist management and employees with disability and death claim applications.
• Assist and support Payroll.

Talent Acquisition and Talent Management

• Plan and implement company talent acquisition strategy.
• Develop company’s policy for talent benchmarking, talent assessment and interviewing.
• Design and manage recruitment and selection processes (resume screening, screening calls, interviews etc).
• Research talent acquisition trends in the staffing industry.
• Conduct PDP’s.
• Develop, implement and monitor organisation’s Talent Management plan.

Industrial Relations

• Advise and support management and employees in all areas of grievances, warnings, and disciplinary enquiries.
• Update disciplinary tracking system and administer the disciplinary process.
• Conduct Performance Improvement Plans.

HR Policies, Procedures and Legislation

• Advise, support and assist business in all areas relating to HR policies and procedures.
• Develop, revise and maintain HR policies and procedures in line with relevant legislation.
• Ensure compliance with the established HR policies and procedures within the organization.
• Advice business on all relevant labor legislation.

Performance Management

• Provide advice and support to managers and employees when conducting performance evaluations.
• Ensure that probationary evaluations are conducted timeously.

HR Reports

• Compile and submit WSP/ATR reports for MICT SETA.
• Compile and submit EE Reports for the Department of Labour.
• Compile monthly Exco Summary Report.
• Compile monthly REMchannel Reports from the system.
• Submit to REMchannel the organisation’s data analysis.
• Compile and update REMCO Report monthly.
• Compile and maintain internal HR Reports on the Sage system And relevant external reports as required.
• Assist in compiling annual HR budget report.
• Ensure accurate data management and reporting.

Transformation

• Implement and maintain EE and Skills Development forums.
• Implement and monitor Employee Engagement Surveys, Focused Groups and HR Communication.
• Participate in Inclusion and diversity initiatives.
• Implement and maintain the organisation’s BBBEE plan.

Change Management

• Assist with Change Management implementation.
• HR Projects
• Identify, provide input and participate in specific projects/ initiatives as determined in the annual HR Plan as well as participate in functional and cross-functional initiatives as required by business.
• Project manage the implementation of the organisation’s wide And division/department specific HR interventions.

Business Partnering

• Participate in the implementation of HR initiatives into business, in support of the HR people strategy plan.
• Act as a trusted advisor, coach and consultant to Management to ensure the understanding and adoption HR processes in order to deliver optimal business results.
• Work closely with management and employees to improve work relationships, build morale and increase productivity and retention.
• Analyze and report on a variety of HR trends and metrics across the business.
• Attend HR Seminars and workshops.
• Mentor junior staff.

Committees

• Sit in and provide input various HR Committees (BBBEE, EE, OHS).
• Reason for Leaving: Business opportunity
• Reference: Upon Request

• Prepare all interview, new engagement and exit documentation internal and external personnel.
• Update all HRIS on a monthly basis.
• Compile and submit monthly HR Report.
• Conduct criminal, credit and reference checks.
• Compile and submit monthly information required for the payroll department.
• Create and update HR templates.
• Email assessment test to candidates.
• Conduct interviews with candidates and line managers.
• Email regret letters and offer of employment.
• Prepare all HR communication for the organisation’s Newsletter.
• Assist with preparing documentation for disciplinary meetings and the CCMA.
• Prepare and email long service letters to line managers.

• Answering and screening of calls, handling queries, emails, and welcoming of guest.
• Registering on various databases.
• Capturing daily office admin.
• Preparing monthly office payment requisition.
• Managing office databases.
• Attending weekly office meetings.
• Assisting with updating websites.
• Scheduling and coordinating office board meetings.
• Writing and typing out minutes.
• Liaising with staff and client.
• Compiling weekly and monthly reports.
• Conducting research on the internet.
• Reason for leaving: Wanted to start my career in Human Resources
• Reference: Upon Request

• Answering and screening of calls, handling queries, emails.
• Preparing correspondence on the MD’s behalf.
• Commissioning work on the MD’s behalf.
• Liaising with staff and clients.
• Managing MD’s electronic diary, booking meetings.
• Organizing travel and preparing complex travel itineraries.
• Writing and typing out minutes.
• Planning, organizing and managing MD’s office events.
• Managing the office petty cash.
• Preparing monthly office payment requisitions.
• Prepare monthly payroll and submit to outsourced company.
• Attending events/meetings as the MD’s representative.
• Conducting research on the internet.
• Compiling reports.
• Assisting MD with preparing presentations.
• Assisting MD preparing documents for meetings.
• Managing and reviewing filing and office systems.
• Assisting with updating websites.
• Typing documents.
• Sourcing and ordering stationery and office equipment.
• Reason for leaving: Better career opportunity
• Reference: Upon Request