Bernice Koen
Senior Management
Pretoria
Summary
I have vast and varied business experience, having been involved in most key areas and disciplines – both operational and from a management perspective. I pride myself in maintaining the highest standards in all respects and am, by nature, always “up for the challenge” with a strong problem solving ability. I have a natural aptitude for business and believe that I would be a real asset to your company, should I be afforded the opportunity to demonstrate this.
Overview
29
29
years of professional experience
2021
2021
years of post-secondary education
2
2
Languages
Work History
Bodyshape PTA
08.2024 - Current
- General spa management
- Spa therapist recruiting and training
- Client body assessments and meal plans
- Stock ordering and purchasing
- Holistic research
- Essential oil and alternative healing research and implementation
Finance and HR Manager
Purple Carrot Creations
06.2023 - Current
- Update and maintain budget
- Pay accounts and allocate client payments
- Contact clients regarding outstanding payments
- Provide monthly statements, invoices, and receipts to bookkeepers for VAT purposes
- Draft employment contracts for new staff
- Manage employee leave and records
- Handle disciplinary measures and CCMA matters
- Oversee payroll and overtime
- Manage PAYE submissions
Soetsakkig and Owl Brands
08.2023 - 04.2025
- General management
- Stock assessments
- Ordering and purchasing
- New product design
- Client and agent liaison
Branch Manager
Spas of Distinction
10.2022 - Current
- Set team targets
- Team motivation to achieve targets
- HR, staff management and payroll
- Scheduling staff weekly and monthly
- Client complaints
- Problem solving
- Month-end returns and reporting
- Interviewing and employing staff
- Hearings and disciplinaries
- ESP system (booking and management system)
- General management
Owner/Managing Director
Vusalela Day Spa
01.2005 - 01.2021
- Reception and front office
- Bookings
- HR, staff management and payroll
- Budgeting
- Procurement
- Financial accounting and reporting
- Marketing
- General management
Business Centre Branch Manager
Nedbank Limited
01.1996 - 01.2005
- General management of the branch
- Staff and HR management
- Compliance
Education
Matric - English, Afrikaans, Hotel management & catering, Business economics, Business law, Economics
Pro Arte Alphen Park
Management Training & Courses - Excellence in Leadership (ELP), Operations Management, 4 Roles of Leadership, 7 Habits Of Highly Effective People, Problem Solving & Training, Emotional Intelligence Management
Nedcor
01.1996 - 01.2005
Various Courses and Training - Search Engine Optimisation (SEO) – Google/Facebook Marketing, Pastel Accounting, Pastel Payroll
Further Training – 2005 - 2021 Various Courses
Pretoria, South Africa 01.2005 - 01.2021
Skills
Business management
Personal Characteristics
- Honest with the highest level of integrity
- Dedicated and committed
- Responsible, trustworthy & loyal
- Entrepreneurial
- Personable
- Always willing to learn
- Able to work individually or in a team
Education And Qualifications
1996, Pro Arte Alphen Park, English, Afrikaans, Hotel management & catering, Business economics, Business law, Economics, 1996 - 2005, Excellence in Leadership (ELP), Operations Management, 4 Roles of Leadership, 7 Habits Of Highly Effective People, Problem Solving & Training, Emotional Intelligence Management, 2005 - 2021, Search Engine Optimisation (SEO) – Google/Facebook Marketing, Pastel Accounting, Pastel Payroll
First Names
Bernice
Dependants
None (3 adult daughters)
Ethnicity
White
Personal Information
- ID Number: 7806050004087
- Health Status: Excellent
- Date of Birth: 06/05/78
- Gender: Female
- Nationality: South African
- Driving License: Code EB
- Marital Status: Divorced
Timeline
Bodyshape PTA
08.2024 - Current
Soetsakkig and Owl Brands
08.2023 - 04.2025
Finance and HR Manager
Purple Carrot Creations
06.2023 - Current
Branch Manager
Spas of Distinction
10.2022 - Current
Owner/Managing Director
Vusalela Day Spa
01.2005 - 01.2021
Various Courses and Training - Search Engine Optimisation (SEO) – Google/Facebook Marketing, Pastel Accounting, Pastel Payroll
Further Training – 2005 - 2021 Various Courses
01.2005 - 01.2021
Business Centre Branch Manager
Nedbank Limited
01.1996 - 01.2005
Management Training & Courses - Excellence in Leadership (ELP), Operations Management, 4 Roles of Leadership, 7 Habits Of Highly Effective People, Problem Solving & Training, Emotional Intelligence Management
Nedcor
01.1996 - 01.2005
Matric - English, Afrikaans, Hotel management & catering, Business economics, Business law, Economics
Pro Arte Alphen Park
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