Bernice Dube
Office Administrator | Secretary | Customer Relations Officer | Personal Assistant | Virtual Assistant
Germiston
Summary
Enthusiastic and experienced Personal Assistant, bringing forth an impressive background serving as a source of critical support for Executive Management Leaders. Adept at maintaining accurate schedules, filing systems, and office correspondence. Committed to utilizing organizational skills to provide optimal support to busy executives. The theoretical knowledge and practical, transferable skills needed to perform a wide range of high- level administrative tasks. The skills to complete basic financial calculations and interpret financial statements. The confidence to manage conflict, coordinate projects and events, and communicate effectively in a professional environment.
Overview
11
11
years of professional experience
1
1
year of post-secondary education
Work History
Personal Assistant to Chief Executive
Sanlam Investments
Sandton
08.2019 - Current
- Reported to Chief Executive and handled wide variety of day-to-day tasks
- Maintained schedules, communicated with clients, and arranged travel for CE
- Handles accounts payable and receivable, and maintained documentations
- Coordinated events, prepared agendas and managed schedule for CE.
- Assisted CE in achieving business targets.
- Tackled special projects such as Infrastructure fund to meet tight deadlines
Personal Assistant
Sanlam Investments
Sandton
08.2017 - 07.2019
- Managed team of 4 Account Executives and assisted them in bringing new business and maintaining good customer relations with existing clients
- Managed Account Executives meeting calendars and travel arrangements
- Prepared client presentations
- Managed and updated Account Executives CRM and tracking of all client interactions on CRM
Reception Supervisor
Tsebo Solutions Group
Sandton
03.2015 - 07.2017
- Implementing new reception procedures and standards to ensure seamless delivery
- Established workflow schedules and uniform schedules
- Meeting and greeting visitors at all levels of seniority
- Dealing with client requests in competent, efficient and professional
- Compiled monthly regional reports for Facilities
- Assisting in planning and organizing Corporate Events
- Helpdesk Reliever
- Switchboard Reliever
- OHS Rep
- Ensure invoices are paid timeous.
- Organizing meetings for Corporate Facilities Manager
- General typing duties, minutes of meetings and keeping accurate and meticulous records.
Receptionist
Ernst & Young
Sandton
11.2013 - 02.2015
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Assisting in planning and organizing Corporate Events
- Dealing with client requests in a competent, efficient and professional manner.
- Answered central telephone system and directed calls accordingly.
Front Desk Receptionist
Standard Bank Group
Johannesburg
08.2012 - 10.2013
- Receiving visitors at front desk by greeting, welcoming, directing and announcing them appropriately
- Answering all calls and directing as needed
- Relieving Client Liaising Officers
- Assist in booking meeting rooms for client meetings.
Education
Bachelors of Commerce in Accounting - Acounting
MANCOSA
Pretoria 06.2022 - Current
Certificate in Executive Support - Business Administration And Management, General
University of Cape Town
Cape Town 09.2021 - 12.2021
Skills
Time Management
undefinedTimeline
Bachelors of Commerce in Accounting - Acounting
MANCOSA
06.2022 - Current
Certificate in Executive Support - Business Administration And Management, General
University of Cape Town
09.2021 - 12.2021
Personal Assistant to Chief Executive
Sanlam Investments
08.2019 - Current
Personal Assistant
Sanlam Investments
08.2017 - 07.2019
Reception Supervisor
Tsebo Solutions Group
03.2015 - 07.2017
Receptionist
Ernst & Young
11.2013 - 02.2015
Front Desk Receptionist
Standard Bank Group
08.2012 - 10.2013
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