Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

BERNE-LEE MATOLLA

De Doorns

Summary

Reliable and dependable team player with well-rounded knowledge of automated library systems and reference data to assist visitors. Quick-learning communicator with excellent interpersonal and organizational skills. Looks to foster positive relationships with customers to increase visitor satisfaction.

Overview

1
1
year of professional experience
2
2
Languages

Work History

Literacy Facilitator

Nal`ibali
01.2025 - Current
  • Enhanced program effectiveness by collaborating with colleagues to review and revise curriculum content regularly.
  • Increased participant engagement by incorporating interactive activities and group discussions into sessions.
  • Delivered high-quality training sessions, ensuring participants developed a thorough understanding of the subject matter.
  • Built rapport with diverse groups of stakeholders by demonstrating empathy, active listening skills, and cultural competence during facilitated sessions.
  • Fostered an inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.

Library Student Assistant

University of the Western Cape
09.2024 - 11.2024
  • Organized returned books and materials and assisted with shelving.
  • Collaborated with fellow student assistants on group projects and initiatives to improve library services, fostering teamwork among staff members.
  • Checked out and checked in items using library computer system.
  • Assisted library staff with clerical duties to help lighten workload.
  • Maintained and updated records of current collection.
  • Conducted inventory audits of library materials, ensuring accurate record-keeping of available resources.
  • Aided patrons with use and access to technology, resources and materials.

Library Volunteer

LIBRARY OF THE UNIVERSITY OF THE WESTERN CAPE
05.2024 - 06.2024
  • Created new user accounts and logins for new library customers
  • Sorted returned books into department order, replenishing library shelves quickly and accurately
  • Provided school library support, offering assistance to students and teachers in selecting appropriate resources
  • Created eye-catching window and reception displays, improving library user engagement with current collections
  • Checked books in and out at library front desk with scanning system, recording client information and stamping due dates

Library Volunteer

DE DOORNS LIBRARY
02.2024 - 03.2024
  • Created visually appealing book displays, promoting in-demand new ranges and collections
  • Created new user accounts and logins for new library customers
  • Catalogued new book arrivals in Accessit system, notifying customers on availability when requested
  • Helped coordinate book readings, book sales and other events for the library
  • Maintained outstanding customer satisfaction by providing helpful, proactive and efficient customer service
  • Greeted library members warmly, building positive relationships with regulars to offer personalised recommendations
  • Checked books in and out at library front desk with scanning system, recording client information and stamping due dates
  • Maintained extensive understanding of book availability and stock location to provide information to customers
  • Created eye-catching window and reception displays, improving library user engagement with current collections
  • Assisted in coordinating library fundraisers, as well as developing marketing materials for events

Seasonal Farm Worker

DANIE RASSOUW
11.2023 - 02.2024
  • Maintained healthy crops through soil cultivation and informed manager on crop progress
  • Identified plants, pests and weeds and determined selection and application of pesticides and fertilizers to livestock and crops
  • Checked produce for quality issues, triaged bad products and packed high-quality yield for transport to markets

Education

Bachelor of Arts - Library And Information Science

University of The Western Cape
Bellville, South Africa
04.2001 -

High School Diploma -

Hex Valley High School
De Doorns, South Africa
04.2001 -

Skills

Shelving books

Reading and teaching

Technical troubleshooting

Cataloging materials

Patron assistance

Academic support

Public computer assistance

Circulation research

Library computer system

References

Liecel Matolla: 083 937 7493


Alec Abrahams: 072 606 3815


Jaquees Manuels: 079 296 3041


Trevor Fortune: 021 959 2073



Timeline

Literacy Facilitator

Nal`ibali
01.2025 - Current

Library Student Assistant

University of the Western Cape
09.2024 - 11.2024

Library Volunteer

LIBRARY OF THE UNIVERSITY OF THE WESTERN CAPE
05.2024 - 06.2024

Library Volunteer

DE DOORNS LIBRARY
02.2024 - 03.2024

Seasonal Farm Worker

DANIE RASSOUW
11.2023 - 02.2024

Bachelor of Arts - Library And Information Science

University of The Western Cape
04.2001 -

High School Diploma -

Hex Valley High School
04.2001 -
BERNE-LEE MATOLLA