Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Bernadette Villet

Office Administrator
Durban

Summary

Personable Office Administrator with over 15 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.

Overview

25
25
years of professional experience

Work History

Office Administrator

Pam Golding Properties
11.2023 - Current
  • Detailed responsibilities to be attached.

Receptionist/Admin Assistant

Tyson Properties
08.2010 - 10.2023
  • Answering the switchboard
  • Attend to walk in queries
  • Filing, Archiving
  • Attend to correspondence
  • Order supplies, obtain quotes for equipment when necessary
  • Changing of window adverts
  • Manage Keys; sign property keys in & out & maintain a log.
  • Log incoming & outgoing referrals
  • Checking rental renewal reminders are sent to respective agent
  • As from 2020: maintaining COVID-19 protocols
  • Social media posting to Facebook, Instagram, TikTok and LinkedIn
  • Reason: The franchise was bought by Pam Golding Properties

Receptionist – Temp

Broll Property Group
09.2010 - 04.2013
  • Answer switchboard (about 60 extensions)
  • Take messages & ensure they are followed up
  • Send & Receive mail via courier and central mail
  • Book boardrooms
  • Meet & Greet Clients
  • Manage reception area
  • Reason for leaving: My employment at Tyson Properties became permanent.

Ambassador

Ushaka Marine World
06.2010 - 07.2010
  • Welcoming guests to Ushaka
  • Reason for leaving: My contract was for the duration of the FIFA World Cup Soccer.

Retail Manager

Bushwillow
05.2005 - 05.2010
  • Liaising with suppliers, reps & purchasing of stock
  • Capturing stock on system, reconciling invoices & collating invoices for payment
  • Reconciling stock in hand to stock on system during the year & financial year-end stocktake
  • Merchandising
  • Supervision & paying of Sales Staff
  • Ringing up of Sales on computerised till
  • Reason for leaving: Business Closed

Community Carer

London Care PLC
02.2004 - 04.2005
  • General nursing assistance to the elderly & disabled
  • Assisting the elderly and disabled with shopping, banking and other daily requirements.
  • Reason for leaving: An opportunity arose to run & manage a retail outlet in South Africa

Receptionist

Young Women's Christian Association
11.2000 - 11.2003
  • Rent Collections
  • Paying domestic & garden staff on a monthly basis
  • Sale of tuck shop goods & doing inventory of goods
  • Answering of telephone and relaying messages as necessary
  • Assisting the manager/manageress as necessary
  • Holiday bookings during University holidays
  • Dormitory inventories: checking of locks, kitchen utensils, bedding
  • Reason for leaving: An opportunity arose to work and gain experience in the United Kingdom.

Education

High School Diploma -

Stirling High School
East London
04.2001 -

No Degree -

Trinity Academy
Pietermaritzburg, South Africa
04.2001 -

Skills

  • Admin, Filing, Archiving, Boardroom Bookings, stock ordering, sending/receiving of post and courier mail, receipting, correspondence, admin/sales queries (walk in & telephonic), manage office ie receive/send post and courier mail, ordering supplies and equipment, intermediate social media posting I also have retail experience
  • Windows 31, 95, 98, 2000 and 2007, Microsoft Office (Word, Excel, Power Point and Outlook Express), Open Office 411, Microsoft Teams

Administrative support

Customer engagement

Mail handling

File maintenance

Office administration

Telephone reception

Supply inventory

Reliability

Multitasking Abilities

Teamwork and collaboration

Additional Information

  • Habitat For Humanity: together with Broll Property Group Durban, assisted in building an RDP house for an elderly lady – 2006
  • Secretary of the KZN Cat Club from March 2007 – February 2008
  • Secretary of the Point (Sector 5) Community Policing Forum from March 2008 – July 2010
  • Trustee of Palm Springs (Townhouse complex) from November 2015 – April 2019

Timeline

Office Administrator

Pam Golding Properties
11.2023 - Current

Receptionist – Temp

Broll Property Group
09.2010 - 04.2013

Receptionist/Admin Assistant

Tyson Properties
08.2010 - 10.2023

Ambassador

Ushaka Marine World
06.2010 - 07.2010

Retail Manager

Bushwillow
05.2005 - 05.2010

Community Carer

London Care PLC
02.2004 - 04.2005

High School Diploma -

Stirling High School
04.2001 -

No Degree -

Trinity Academy
04.2001 -

Receptionist

Young Women's Christian Association
11.2000 - 11.2003
Bernadette VilletOffice Administrator