Computer literacy and working with excel
Bernadette Smith
Internal Audit Technician
Howick,KZN
Summary
I am a Results-driven Internal Audit Technician with a proven track record of providing customized advice that empowers clients . I am passionate about continuous learning and personal growth, leveraging experiences to generate innovative solutions and fresh ideas. I am committed to Upholding ethical and legal standards while fostering a positive atmosphere in all interactions, ensuring that every engagement is constructive and supportive. I am Dedicated to enhancing productivity, maintaining quality, and delivering exceptional service, complemented by strong relationship-building skills that cultivate meaningful connections within teams and the broader community.
Overview
26
26
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Freelancer
Self-employeed
09.2025 - Current
- Streamlined client communication processes, resulting in more efficient project timelines and increased client trust.
- Negotiated with vendors and suppliers to reduce costs, maximizing project budgets for better resource allocation.
- Conducted regular reviews of operations and identified areas for improvement.
- Generated reports detailing findings and recommendations.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Devised and implemented processes and procedures to streamline operations.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Store Manager
JACKETZ
06.2025 - 09.2025
- I made it a priority to keep our retail stock well-managed by efficiently ordering supplies and maintaining strict quality control. I loved setting strategic pricing to boost our profitability while also creating eye-catching merchandising displays that would draw customers in. Engaging with shoppers was one of my favorite parts of the job; I aimed to provide exceptional service to ensure they had a positive shopping experience.
- Leading my team was incredibly rewarding. I focused on building a supportive and collaborative work environment where everyone felt valued. Each day, I took pride in accurately balancing revenue and managing the store's opening and closing, ensuring everything ran smoothly and with integrity. It was fulfilling to see our hard work pay off and to create a space where both customers and employees felt welcome.
Compliance/ Internal Audit Technician
South African Government Department of Transport Motor Transport Services
08.2005 - 04.2025
- I lead the strategic planning and execution of financial audit inspections, as well as both internal and external investigations. My primary goal is to ensure full compliance with all relevant legislation, financial regulations, and procedural standards, while also maintaining effective office administration. This includes a strong commitment to adhering to eNaTIS requirements, not only within the Department's Provincial Motor Vehicle Registration Authorities but also among our partners, such as municipalities, post offices, and other key organizations.
- I take pride in developing detailed reports that effectively communicate our findings and insights. I personally review responses to these reports to ensure clarity and accuracy, aiming for our work to meet the highest standards.
- I also compile thorough documentary evidence of our findings, presenting this information in a compelling and accessible manner. This evidence serves as a vital resource for discussions with management, clients, the South African Police Services, state attorneys, and during disciplinary hearings. My goal is for our documentation to support informed decision-making that fosters accountability.
- Additionally, I am dedicated to designing and conducting targeted special investigations into any alleged misconduct concerning Road Traffic Legislation and System Applications. I collaborate closely with various law enforcement agencies and take the time to listen to and address grievances and concerns raised by our staff and the public, ensuring that their voices are heard and respected.
Administration Clerk
Department of Transport
09.1999 - 07.2005
- To effectively interpret and apply the National Road Traffic Act, several key functions are carried out, including:
- - Handling motor licensing duties such as registering and licensing vehicles, de-registering vehicles, issuing permits, and providing duplicate certificates.
- - Communicating with the public and engaging with other government stakeholders.
- - Processing and finalizing refunds, managing debts, addressing under-collections, and preparing and submitting necessary documents.
- - Training new staff members, ordering supplies, and preparing staff assessment reports.
- - Selling personalized and special license plates.
- - Planning and preparing marketing apparel and merchandise for personalized license plates, which are additional services offered by the Department of Transport.
- - Acting as a Senior Administration Officer on a rotational basis.
- - Performing the functions of head cashier, which includes balancing all cash registers and conducting daily banking of all revenue collected.
Education
Senior Certificate -
Haythorne High
12.1995
NQF7 Bachelor’s Degree/National Diploma - Internal Audit Technician IIA
01.2017
Diploma - Mainstream Computing and Data Capturing
Mega Masters
01.1998
Skills
Dependability
Professionalism
Discretion and confidentiality
Planning and execution
Independent work
Interdepartmental collaboration
Continuous improvement
Problem-solving
Critical thinking
Time management
Data analysis
Excellent communication
Active listening
Effective communication
Self motivation
Adaptability
Interpersonal skills
Problem-solving aptitude
Written communication
Time management abilities
Team building
Team collaboration
Decision-making
Quality assurance
Project planning
Interpersonal communication
Reliability
Analytical thinking
Organizational skills
Goal setting
Conflict resolution
Audit reporting
Process improvement
Process analysis
Program evaluation
Disaster recovery planning
Operational efficiency
Performance management
Team leadership
Teamwork
Software
Certification
Kwelanga Training Certificate of Attendance Professional Report Writing Skills
Interests
Enviromental emprovement socio-economic and ethics
References
- N, Magutswa, Deputy Director, Nosipho.Magutswa@kzntransport.gov.za, +27 033 3951936, 0795195075, Department of Transport Motor Transport Services
- S, Mteshane, Assistant Director, Sanelisiwe.Mteshane@kzntransport.gov.za, +27 0727754471, 033 3951828, Department of Transport Motor Transport Services
- S, Grobbelaar, Former Director, grobbelaar.sue@gmail.com, +27 0716892734, Department of Transport Motor Transport Services
- K, Hill, Proprietor, +27 082 566 9145, JACKETZ, Howick
Custom Section
I am also fondly known as Cindy to my family and friends.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Freelancer
Self-employeed
09.2025 - Current
Store Manager
JACKETZ
06.2025 - 09.2025
Compliance/ Internal Audit Technician
South African Government Department of Transport Motor Transport Services
08.2005 - 04.2025
Administration Clerk
Department of Transport
09.1999 - 07.2005
NQF7 Bachelor’s Degree/National Diploma - Internal Audit Technician IIA
Diploma - Mainstream Computing and Data Capturing
Mega Masters
Senior Certificate -
Haythorne High