Ben Molatlegi Ramorula
Technician
Rustenburg
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
4
4
Certifications
Work History
Toshiba Photocopier Technician
Kwagga Copiers
Rustenburg
02.2019 - Current
- Install Photocopiers at the clients(Set up for clients), Make analysis where the machines can be set up in terms of environment (site inspection and make recommendations), Service the machines.
- Train relevant users how to use the machines and maintain them., Assists Sales team in selling the machines and their consumables.
- Enhanced customer satisfaction by providing timely and efficient photocopier repair services.
- Troubleshooting of network printers(If a client does not have IT department), Planning and developing resources, evaluating and recommending hardware and software purchases., repairing and upgrading of Printers
- Monitored the condition of office equipment such as printers, photocopiers for timely maintenance or replacement when necessary.
- Ensured timely completion of all repairs by effectively managing technician workload, balancing tasks to maximize productivity without sacrificing quality.
- Delivery but not limited of New printers, toners
- Configuring printers to networks, assigning them their IP addresses for printing and scanning.
- Documented finished work to keep supervisors informed of production activities.
- Increased client retention rate through effective communication and follow-up support after service completion.
- Cut copies apart and wrote identifying information such as page numbers or titles on copies.
Data Collector (Field worker)
South African Data Collection(SADC)
Phokeng
08.2016 - 05.2017
- Pula 2016 Census- as a research facilitator(field worker), Duties: Interviewing community with the tablet given to us., Collecting data and sending it via the internet, Do revisits to check which households are not done, Attend any appointment made if there is no one at home
- Built and maintained tracking databases for variety of measuring aspects.
- Streamlined data collection processes, implementing efficient digital tools and techniques for improved results.
- collection and delivery of my team to and from their respective homes.
- Cross-trained existing employees to maximize team agility and performance.
- Improved safety procedures to create safe working conditions for workers.
Toshiba Photocopiers Technician
Anaka Group
Pretoria
04.2014 - 03.2015
- Addressed routine equipment maintenance according to established schedule.
- Checked, repaired and repacked survival equipment to meet specifications.
- Measured and hemmed curtains, garments, and canvas coverings to size using tape measures.
- Researched and implemented new technologies and equipment.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Regional youth coordinator
Royal Bafokeng Administration
Phokeng
09.2012 - 03.2014
- Implementation of youth structures(clubs) in my region.
- Identifying potential youth leaders within structures, Assist in organizing events, do research and needs analysis, Plan and organize CCE (Community Capacity Enhancement) events., Carry out all the logistics needed at the events, Facilitate them.
- Compile a report and make recommendations of the needs in each event, based on the community’s requests.
- Assist Love Life by facilitating in schools(teaching learners) in my region, Leadership, management, team building, verbal and written communication skills (Presentations, Promotions, Report writing, Interpersonal skills and conflict management)
- Organized workshops focused on skill development, promoting personal growth for participants.
- Identified and recruited potential volunteer workers.
- Evaluated program effectiveness using feedback from participants, making necessary improvements as needed.
- Collaborated closely with school counselors to identify students who could benefit from additional support services provided by the youth coordinator role.
- Coordinated special events that fostered positive relationships among community members and organizations.
- Developed strong relationships with youth, fostering a supportive and inclusive environment.
- Enhanced youth engagement by designing and implementing creative programs and events.
Lecturer and Administration Assistance
Orbit FET College
Rustenburg
07.2011 - 12.2011
- Selected and designed lesson plans and curriculum to meet academic objectives.
- Lecturing System Analysis and Design L4, System Analysis and Design L3, Computer Network Communications L4 and VB.net L2.
- Compile a report and submit to academic manager, Assists in planning and organizing filling staff of all campuses.
- Assessed students' progress and provided feedback to enhance learning.
- Increased student interest by incorporating real-world examples into lessons and connecting material to relevant experiences.
- Assist Cooperate Centre with Administration work(Vocational Programme and HR Offices), Capturing of all the academic markers information, Calculate their marked scripts for their compensation.
Education
Level 5 (BTEC I) HND London School of Business and Management Limited. - Information Technology
London School of Business in Association With Computer Training Institute, South Africa (Gauteng)
Randburg, South Africa04.2009
International Diploma in Computer Studies - Information Technology
Computer Training Institute, Gauteng
04.2008
High School Diploma -
Sekete IV High School
Kanana 04.2001 -
Skills
- Interpersonal Skills
- Computer Controlled Devices
- Document Control
- Multitasking
- Problem-Solving
- Software Updates
Certification
Technical programme for MFP Color Basics(Toshiba, Randburg)
Technical Support Skills
Windows 95/98/2000/XP,7,8,8.1, 10, Network +, HTML, CSS, C#, VB.NET
Skills And Strength
- Planning, organizing, leadership and control skills.
- Sharing, adapting quickly to environment and changes.
- Excellent communication and report writing skills.
- Good interpersonal relationships skills and problem solving skills.
- Ability to work with people from different background from different levels.
- Ability to work under pressure, to work independently and meet deadlines.
- Excellent customer service skills.
- Project Management Skill.
- Process Management Skill.
Statement Of Declaration
I declare that all the information provided including any attachment(s) is complete and correct to the best of my knowledge.
Criminal Record
None
Disability
None
Language Proficiency
Good, Good, Fair, Good, Good
Personal Information
- ID Number: 8603165669089
- Gender: Male
- Nationality: South African
- Driving License: Code 10 (C1)
- Marital Status: Single
References
- Mr Duan Van Straten, Director (Kwagga Copiers), 073 100 3862
- Mr Bulelani Nyongo, Project Coodinator, 071 025 0525
- Mr. O.V Rantho, Office outomation Manager (Anaka Group), (012) 327 6942 or 072 748 9924
- Mr. G. Lenkwe, RBN youth coordinator (Royal Bafokeng Administration), (014) 566 1200 or 084 294 4862
- Miss. M. Maja, Vocational Programme Manager (Orbit FET College, (014) 592 7014 or (082) 445 9797
Timeline
Toshiba Photocopier Technician
Kwagga Copiers
02.2019 - Current
Data Collector (Field worker)
South African Data Collection(SADC)
08.2016 - 05.2017
Toshiba Photocopiers Technician
Anaka Group
04.2014 - 03.2015
Regional youth coordinator
Royal Bafokeng Administration
09.2012 - 03.2014
Lecturer and Administration Assistance
Orbit FET College
07.2011 - 12.2011
High School Diploma -
Sekete IV High School
04.2001 -
Level 5 (BTEC I) HND London School of Business and Management Limited. - Information Technology
London School of Business in Association With Computer Training Institute, South Africa (Gauteng)
International Diploma in Computer Studies - Information Technology
Computer Training Institute, Gauteng