Sales professional with strong expertise in driving revenue and building client relationships. Adept at team collaboration, adapting to changing needs, and leveraging skills in negotiation, communication, and strategic planning. Known for reliability, fostering productive team environment, and consistently meeting targets. Over 22 years experience in Quality Inspection and Auditing, Project Management and Business Consulting in various industries.
Overview
15
15
years of professional experience
Work History
Sales Representative
Bearings International
George, South Africa
01.2024 - Current
Assisted clients in product selection, ensuring alignment with their needs and preferences.
Developed strong customer relationships through effective communication and product knowledge.
Executed daily sales strategies to meet and exceed individual sales targets.
Conducted market research to identify new opportunities and emerging trends.
Maintained detailed records of customer interactions using Fusion software for follow-up actions.
Provided feedback on inventory levels, contributing to timely restocking efforts for high-demand items.
Expanded customer base through cold calling, networking, and relationship building.
Increased sales revenue by identifying and targeting high-potential accounts.
Participated in trade shows and conferences to network and generate leads.
Identified and tapped into new markets, significantly expanding customer base.
Built relationships with customers and community to promote long term business growth.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Negotiated prices, terms of sales and service agreements.
Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Quality Control Inspector
ITS QAQC Services
Vereeniging, South Africa
03.2016 - 12.2023
Business Management, marketing, daily operation management and costing for own business within the Quality Inspection and NDT industry.
Developed and implemented quality management systems to streamline operational processes.
Conducted internal audits and assessments to ensure adherence to industry standards.
Collaborated with suppliers to establish quality expectations and performance metrics.
Managed and archived quality documentation and participated in internal and external quality audits.
Evaluated quality problems and performed assessments to identify and resolve issues.
Updated quality control standards, methods, and procedures to meet compliance requirements.
Increased customer satisfaction through adherence to quality standards and customer requirements.
Promoted a proactive approach to risk management within the organization, mitigating potential concerns before they escalated into larger issues.
Calibrated instruments and scales in production area and quality lab.
Inspected inbound and outbound products for compliance with established industry standards, company policies, and procedures.
Evaluated and approved new suppliers based on thorough assessments of their quality management systems, ensuring ongoing reliability in the supply chain.
Quality Control Inspector
Aveng Grinaker LTA
Johannesburg, South Africa
03.2010 - 03.2016
Participates in the review and approval process of Engineering Requisitions and appendices.
Make available valid and latest revisions of codes, standards and specifications at the point of use.
Identified and documented defects, facilitating corrective actions to improve overall product quality.
Prepare and schedule a vendor pre-manufacture meeting.
Expedite, review and approve vendor/supplier/contractor quality control plans, procedures, standards, codes, weld maps and data books.
Conduct vendor/supplier/ contractor QC inspections and maintain quality records, including non-conformances and concessions.
Collaborated with production teams to implement process improvements and enhance operational efficiency.
Prepare and issue inspection reports, releases and quality control summary report.
Report on compliance/non-compliance of functions/disciplines to the company Business Management System or ISO 9001:2008 as applicable.
Implement and adhere to SHEQ policies and procedures
Led supplier audits to assess compliance with quality standards and regulatory requirements.
Developed and implemented quality assurance processes to enhance supplier performance and reduce defects.
Streamlined communication channels between suppliers and internal stakeholders, enhancing transparency and efficiency in operations.
Set up ongoing supplier site evaluation parameters to maintain quality control standards over long-term relationships.
Developed strong relationships with suppliers, fostering a collaborative atmosphere to address quality issues.
Business Management, marketing, daily operation management and costing for own business within the Quality Inspection and NDT industry.
Facilitate communication on project with Engineering Disciplines, Procurement (Including Expediting & Logistics), Planner/Scheduler, Drawing Office, Document Control and Material Control as to facilitate the implementation of Quality Control (QC) at the site.
Participates in the review and approval process of Engineering Requisitions and appendices.
Make available valid and latest revisions of codes, standards and specifications at the point of use.
Prepare and schedule a vendor pre-manufacture meeting
Expedite, review and approve vendor/supplier/contractor quality control plans, procedures, standards, codes, weld maps and data books.
Conduct vendor/supplier/ contractor QC inspections and maintain quality records, including non-conformances and concessions.
Prepare and issue inspection reports, releases and quality control summary report.
Implement and adhere to SHEQ policies and procedures
Report on compliance/non-compliance of functions/disciplines to the company Business Management System or ISO 9001:2008 as applicable
WORKING RESPONSIBILITIES - BUSINESS CONSULTANT
Developing management and supervisory skills
Assessing the actual situation
Improving work performance and organizational communication
Defining the company’s mission, goals and objectives
Achieving customer satisfaction and customer loyalty
Coaching, guiding and training business partners
Raising the company’s customer base and market segment