Benjamin Jaftha
Supervisor
Knysna
Summary
Dynamic operations supervisor with a proven track record at Knysna Municipality, excelling in conflict resolution and customer service. Adept at enhancing team productivity through strategic scheduling and effective communication, achieving high customer satisfaction. Skilled in project management and performance evaluation, fostering a collaborative workplace environment.
Overview
11
11
years of professional experience
Work History
Supervisor of Operations
Knysna Municipality
Knysna
10.2013 - Current
- Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Completed bi-weekly payroll for 0609987041 employees.
Education
Higher Level Certificate - Puplic Administration
IQ Academy
57A Western Avenue Vincent,East London,5201 09.2024 - 02.2025
Skills
Staff evaluation
Timeline
Higher Level Certificate - Puplic Administration
IQ Academy
09.2024 - 02.2025
Supervisor of Operations
Knysna Municipality
10.2013 - Current
Similar Profiles
Logan McDonaldLogan McDonald
Head Lifeguard/Head Instructor at Municipality of ClaringtonHead Lifeguard/Head Instructor at Municipality of Clarington
Ali Faris Sari AlmazroueiAli Faris Sari Almazrouei
Acting Head of Urban Planning Department at Aldhafrah Reaion MunicipalityActing Head of Urban Planning Department at Aldhafrah Reaion Municipality
Edwin Raymond NewellEdwin Raymond Newell
Superintendent Plumbing Operations at Etekweni MunicipalitySuperintendent Plumbing Operations at Etekweni Municipality