Benito Pironi
Johannesburg,South Africa
Summary
Ambitious student, experienced energetic Waiter/Runner/Cashier with a proven track record in delivering exceptional customer service and maintaining high standards of restaurant operations in a civil and gentlemanly fashion. Demonstrates strong team collaboration, clear communication, and effective sales techniques, ensuring efficient service under pressure. Highly responsible and reliable, with a professional demeanour that fosters positive customer interactions and satisfaction. Committed to developing and leveraging competencies that enhance operational success and contribute to a dynamic hospitable environment.
Overview
2
2
years of professional experience
Work History
Waiter/Runner
Duchess of Wisbeach
Cape Town, South Africa
12.2023 - 03.2026
- Greeted new customers, offered immediate seating assistance, answered initial questions and presented menus.
- Maintained extensive knowledge of food, drinks and menus to answer customer queries.
- Took accurate food and beverage orders, relaying orders to the kitchen in order to maintain efficient service and meet customer expectations.
- Maintained cleanliness and organisation at designated tables, so as to uphold faultless restaurant standards
- Served meals and drinks with speed, professionalism and care, ensuring timely delivery to maintain high standards of service.
- Monitored customer satisfaction throughout their dining experience, promptly addressing any issues to uphold service quality.
- Processed customer payments accurately, handling cash, card transactions, and splitting bills as requested by customers.
- Resolved all customer complaints promptly, escalating larger operational concerns to management.
- Fostered a positive and collaborative working environment, contributing to team morale and overall restaurant success.
Cashier
Assagi - OZC Market
Cape Town, South Africa
06.2024 - 02.2025
- Processed customer payments through cash, cheque, or card, ensuring accurate and efficient transactions.
- Greeted and served customers, processing orders and answering product questions to enhance customer experience.
- Maintained clean, tidy, and organised checkout area to provide a welcoming environment for customers.
Education
High School
Abbots College
Johannesburg, GP 2026 - Current
High School
Wynberg Boys Highschool
Cape Town, WC 2023 - 2025
High School
St Davids Marist Inanda
Johannesburg, GP 2021 - 2022
Prep school
Bishops Diocesan Prep
Cape Town, WC 2013 - 2020
Skills
- Effective sales techniques
- Customer service
- Clear communication
- Team collaboration
- Professional demeanour
- Efficient under pressure
- Highly responsible and reliable
- Punctuality
- Positive and approachable
Timeline
Cashier
Assagi - OZC Market
06.2024 - 02.2025
Waiter/Runner
Duchess of Wisbeach
12.2023 - 03.2026
Prep school
Bishops Diocesan Prep
2013 - 2020
High School
St Davids Marist Inanda
2021 - 2022
High School
Wynberg Boys Highschool
2023 - 2025
High School
Abbots College
2026 - Current