Summary
Overview
Work History
Education
Skills
Sponsorship Required
Personal Information
Languages
References
Timeline
Generic
Benette Lawer Korletey

Benette Lawer Korletey

Omanjor

Summary

A highly motivated young man with a desire to take on new challenges. Excellent interpersonal skills, flexibility, and a strong work ethic. A versatile and determined team member with strong multitasking abilities.

Overview

13
13
years of professional experience

Work History

Customer Relation Manager

Sunda Gh Investment Co Ltd
Accra
02.2023 - Current
  • Planned and monitored daily customer service operations for smooth maintenance and progress and became the best in October
  • Utilized CRM applications to monitor, assess, and improve business operations; each month, we meet our sales target
  • Developed strategic plans for managing and enhancing customer relationships through frequent meetings with management
  • Complied with corporate policy when handling customer complaints.

Freelance Web Designer

Self
01.2022 - Current
  • Developed websites to work properly across Microsoft, Google and Mozilla browsers
  • Designed APIs to allow outside applications and sites to interact smoothly with websites
  • Created error-free code in HTML, Java and PHP
  • Used coding skills to build prototype sites according to designer's vision
  • Worked on back end to develop server logic protocols and manage database connections
  • Collaborated with design team to create attractive and user-friendly websites.

Ecosystem Research Volunteer

Ghana Techlab
Accra
09.2022 - 01.2023
  • Profiling all ecosystem key players for convenient policy making which enhances the digitalization of local ecosystems across Ghana
  • Helped to develop a reliable up-to-date national ecosystem stakeholder data platform in Ghana
  • Mapping the interactions and entrepreneurial growth across the Ghanaian ecosystem
  • Conducting a situational analysis of the local ecosystem across Ghana
  • Daily updating the ecosystem interactive platform with the data collected from the mapped program.

Field Enumerator and Analyst

GARID Accra
01.2022 - 05.2022
  • Mapping coordinates of flood zone areas with Geo technology, scaling out obstructions to drainage systems in Accra, taking images with drones for geo mapping, analyzing data for the purpose of monitoring and evaluation
  • Interviewed residents in assigned areas to explain flooding, answer questions and record data
  • Conducted research to determine and prepare most effective routes across assigned field.

Business Assistance

Convey Plus Ltd
Accra
01.2021 - 01.2022
  • Applied analytical tools and methods to inform business decision-making processes
  • Used external industry data to identify business trends, risks and opportunities
  • Compiled, analyzed and modeled data to support recommended changes.

Technical Producer

All Gate Media
Accra
02.2021 - 07.2021
  • Handled camera, light, sound and production
  • Monitored live broadcasts and corrected problems in real-time to maintain quality control
  • Researched and implemented social media strategies to grow viewer following and facilitate engagement.

Project Coordinator and Editing

Active Tv Gh
01.2019 - 01.2020
  • Coordinated all projects related to advertisement
  • Developed standard operating procedures for quality control standards, evaluated formats for specifications and deliverables and corrected problems
  • TV Master Control Room (MCR) correspondent
  • Served as first point of contact for clients, answering questions and explaining strategies
  • Developed and updated project plans, including information such as objectives and schedules.

Subject Teacher

Koluedor Rc JHS
01.2018 - 08.2019
  • Monitored classroom behavior and modeled social skills and conflict resolution to address challenges
  • Updated student records with attendance, grades and test scores
  • Handled Mathematics and SBL
  • Worked closely with fellow teachers and faculty teams to meet student needs.

Data Entry Technician

Wa Regional Hospital VCT
Wa
02.2018 - 08.2018
  • Updating clients bio data using ECOSOFT, E-tracker (online system) and Data analysis
  • Compared the digital data with source documents to identify and correct data entry errors
  • Located and corrected data entry errors.

Turbine Maintenance Officer

Andritz Hydro
01.2017 - 01.2018
  • Repairs, monitoring and replacement of damaged turbines at VRA Kpong Hydro Dam
  • Managed the current flow to reduce power outages.

Volunteer Activities Coordinator

New Anointing Child Development Center
Akuse
02.2011 - 01.2018
  • Counseling, Directing extracurricular activity, fostering creativity for exhibitions, and also assisting with administrative works
  • I created the logo for the organization
  • Administrative works were commended by the director and initiated capacity-building for creativity in children.

Project Assistant

Katanga
05.2016 - 06.2016
  • Assisted the Manager in preparing project plans, schedules, and budgets.
  • Conducted surveys or interviews related to the bole hole projects in Katanga II community for feedback purposes.
  • Developed processes and procedures to ensure the efficient workflow of the project.
  • Solicited funds by including the project in the district assembly support funds.

Data Entry Personnel

Electoral Commission of Ghana
01.2012 - 01.2016
  • Worked well with different people to address challenges and solve problems collaboratively
  • Completed assigned tasks with little or no supervision during the voter's ID registration
  • Used good judgment to help solve problems
  • Followed established guidelines and procedures for maximum regulatory compliance.

Sales Agent

Mobile banking and marketing agent
07.2013 - 01.2014
  • Increased revenue by 85%.

Administrative Assistance

E.P District Ch
01.2013 - 05.2013
  • Assisting with all managerial works and reporting directly to the district superintendent all formal work done
  • Introduced a business center and basic computing training school.

Education

Bachelor of Arts - Integrated Development Studies

University For Development Studies
Wa Ghana
07.2018

Some College (No Degree) - Information Technology Entrepreneurship

Open Labs
Accra Ghana

Skills

  • Critical thinking and problem solving
  • Health-related software: Ecosoft, E-tracker, etc
  • All Microsoft office applications
  • Very good facilitator and presenter
  • Online and Offline Editing software's
  • Good Administrative and organizational skills
  • Good marketing Skills
  • Good qualitative and quantitative data collection skills
  • Google earth pro, Esri Arcgis, Aerie Photography
  • Adobe Master suite
  • Vest in software programs (Microsoft and Android)
  • Good multitasking skills
  • CRM Software
  • Online and offline TV and Radio streaming software
  • Community Service
  • Vest in event organization
  • Frontend and backend development
  • SPSS
  • CSS
  • MySQL
  • JavaScript
  • HTML5
  • Project coordination
  • Web development

Sponsorship Required

Yes

Personal Information

Willing To Relocate: Anywhere

Languages

English
First Language

References

References available upon request.

Timeline

Customer Relation Manager

Sunda Gh Investment Co Ltd
02.2023 - Current

Ecosystem Research Volunteer

Ghana Techlab
09.2022 - 01.2023

Freelance Web Designer

Self
01.2022 - Current

Field Enumerator and Analyst

GARID Accra
01.2022 - 05.2022

Technical Producer

All Gate Media
02.2021 - 07.2021

Business Assistance

Convey Plus Ltd
01.2021 - 01.2022

Project Coordinator and Editing

Active Tv Gh
01.2019 - 01.2020

Data Entry Technician

Wa Regional Hospital VCT
02.2018 - 08.2018

Subject Teacher

Koluedor Rc JHS
01.2018 - 08.2019

Turbine Maintenance Officer

Andritz Hydro
01.2017 - 01.2018

Project Assistant

Katanga
05.2016 - 06.2016

Sales Agent

Mobile banking and marketing agent
07.2013 - 01.2014

Administrative Assistance

E.P District Ch
01.2013 - 05.2013

Data Entry Personnel

Electoral Commission of Ghana
01.2012 - 01.2016

Volunteer Activities Coordinator

New Anointing Child Development Center
02.2011 - 01.2018

Bachelor of Arts - Integrated Development Studies

University For Development Studies

Some College (No Degree) - Information Technology Entrepreneurship

Open Labs

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Benette Lawer Korletey