Patricia Dimakatso Mahesu
Pretoria
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
18
18
years of professional experience
Work History
Receptionist/Secretary
Dr. Maila Surgery
Pretoria
02.2016 - 04.2018
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to the doctor.
- Scheduled appointments for patients, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Updated daily log book with information about visitors entering the premises.
- Processed payments and updated accounts to reflect balance changes.
Cleaning & Catering
Ngwenya Assessors and Associates
Pretoria
08.2013 - 05.2015
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Cleaned windows, walls, furniture, and fixtures.
- Emptied wastebaskets and disposed of trash in designated areas.
- Maintained cleaning supplies inventory by checking stock to determine inventory level.
- Disinfected restrooms and replenished restroom supplies.
- Followed safety protocols when using hazardous chemicals for cleaning purposes.
- Notified supervisors of necessary repairs or replacements for equipment or supplies.
- Ordered necessary supplies from vendors for catered events.
- Ensured proper storage of food items prior to catering events.
- Monitored food preparation times in order to deliver hot meals on time.
Coffee Shop Assistant/Cashier/Supervisor
Pick 'n Pay Family Store Willows Deli
Pretoria
08.2006 - 12.2011
- Greeted customers and provided menu information.
- Prepared coffees, teas, and other beverages according to customer preferences.
- Operated cash register and handled money transactions accurately.
- Maintained cleanliness of café area by wiping tables, chairs, countertops, and equipment.
- Organized coffee beans and ground coffee for use in brewing drinks.
- Assisted with stocking supplies such as cups, lids, straws, napkins and condiments.
- Cleaned espresso machines after each shift.
- Trained new employees on how to properly use café equipment including espresso machine and grinder.
- Adhered to safety protocols while working around hot liquids and sharp objects.
Cashier
Kentucky Fried Chicken
Pretoria
03.2006 - 08.2006
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Quality Team Leader
Valuworx
Pretoria
05.2018 - Current
- Reviewed product designs for potential quality issues prior to production launch.
- Maintained accurate records of all inspections, audits and tests conducted by the team.
- Ensured adherence to safety protocols during all phases of operations.
- Collaborated with other departments on cross-functional teams focused on improving overall product quality.
- Created reports summarizing inspection results and test results.
- Final by off Quality inspector.
- Check missing parts and cracks or bends.
- Check porosities, missing welds, burnt rods and poor rework.
Education
GED -
Botse-Botse High School
Soshanguve12-2004
Skills
- Administrative Support
- Data Entry
- Travel Coordination
- File Management
- Documentation And Reporting
- Mail handling
- Office Management
- Organization skills
Affiliations
- Like reading, cooking and listening to good music.
Languages
Setswana
First Language
English
Upper Intermediate (B2)
B2
Afrikaans
Beginner
A1
Timeline
Quality Team Leader
Valuworx
05.2018 - Current
Receptionist/Secretary
Dr. Maila Surgery
02.2016 - 04.2018
Cleaning & Catering
Ngwenya Assessors and Associates
08.2013 - 05.2015
Coffee Shop Assistant/Cashier/Supervisor
Pick 'n Pay Family Store Willows Deli
08.2006 - 12.2011
Cashier
Kentucky Fried Chicken
03.2006 - 08.2006
GED -
Botse-Botse High School
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