Benedictor Simphiwe Ngcobo
Finance Administration
Pinetown
Summary
Remain goal orientated and driven, and to consistently meet and exceed expectations of any given target and/or project Professionally grow with and within the company, continuously advancing my professional objective Professionally grow with and within the company, continuously advancing my professional objectives
I am a committed, friendly, and hardworking Junior Accountant With a passion for always providing excellent service. In my current role, always having the needs of the Clients. And the reputation of the organization at heart. I have dealt with customers’ enquiries and complaints face-to-face, over the phone and via email. My excellent customer service and communication skills, combined with my relevant work experience, make me a real asset to any organization that I work for.
Overview
22
22
years of professional experience
4
4
years of post-secondary education
Work History
Coordinator: Service Level Manager
SARS
Pretoria
10.2023 - 03.2025
- Perform monthly reconciliations
- Follow up with service providers on outstanding items
- Prepare SAP Journals
- Prepare payment files
- Follow up with service providers on outstanding invoices
- Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies
- Prepare PVOT table for GRV
- Assign Remedy calls on Incident Management
- Prepare and submit monthly reports
- Budget and Forecasting
- Lease with Procurements to make sure the PO has funds
- Check all documents and ensure correctness and compliance to SOPs, policies, and processes
- Send Payment Remittance to the Service Providers monthly
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Mentored junior team members, fostering a collaborative environment focused on achieving high-quality results.
- Created reports, presentations and other materials for executive staff.
- Coordinated office events, seminars and meetings for staff and clients.
Junior Accountant
SARS
Durban
10.2010 - 09.2023
- Managing the requisition of stationery & assets
- Petty cash administration
- Assist in procuring items such as assets, stationery, and IT assets
- To make travel arrangements & S & T for staff travelling using SAP ER production
- Capturing of Finance related documents using SAP R/3 & BW production
- Transport Management Coordinator
- Budget and Forecasting
- Prepare monthly recons for Utilities
- Make sure that payments are done for Utilities
- To assist assets management with assets verification
- Facilitate Assets Disposal
- Submit weekly reports to Finance
- Check all documents and ensure correctness and compliance to SOPs, policies, and processes
- Prepare and submit weekly/monthly reports
- Administer vendor statement reconciliations
- Prepared journal entries and entered into system using.(SAP)
- Assisted with preparation of monthly financial statements.
- Managed client billing process to ensure prompt payment, improving cash flow management.
- Managed supplier accounts and built lasting relationships with suppliers.
Receptionist/Front Administrator - LBI Office Durban
SARS
Durban
08.2007 - 03.2010
- Date Stamp all Correspondence delivered daily
- Reconcile the fixed asset register
- Responsible for the management of basic stores, including stationery, printing supplies and facilitation materials
- Order and manage stationary and equipment utilization
- Maintain the Xerox machines (Printer)
- Organizing office functions (year-end, EXCO meetings, Team Building)
- Allocation of pool vehicles as and when required (Managing Fleet Cars)
- Compilation of logbooks required for each vehicle
- Filling of documents e.g
- Trip authorities, log sheet returns, payment requisition returns, vehicle registration certificate and transport memorandum
- Updating vehicle maintenance and repairs records
- Making of various copies of all required documents
- Service booking on due vehicles
- Conducting vehicle inspection before and upon returning from trip to trip undertaken
- Compiling reports as and when required
- Preforming all other transport related task when required
- Manage document retention and distribution
- Book meeting rooms and conference facilities (internal and external)
- Arrange meetings
- Sort and distribute incoming and outgoing team post
- Book travel and accommodation
- Manage team invoices on SAP
- Assist with expense claim processing
- Process requisitions for payment
- Process purchase orders on SAP
- Execute goods received verifications (GRV’s) on various SAP orders as well as invoice administration and approval
- Liaise with service providers to ensure all invoices are accurate
- Administer vendor statement reconciliations
- Follow up on invoices submitted for processing
- Keep record of all purchase orders raised for monthly accruals
- Process payments for the offices
- Monthly recons
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Coordinated company events and meetings to foster teamwork and boost employee morale.
- Collected, arranged, and input information into database system.
- Improved employee productivity with effective time management strategies for daily tasks.
Receptionist
Edgars Pavilion
Westville
01.2003 - 07.2006
- Answering phone calls
- Make store announcements
- Capturing orders for customers
- Supervising Gift wrapping
- Taking inbound and making outbound calls
- Assisting customers with queries and providing query solution
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Corresponded with clients through email, telephone, or postal mail.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained confidentiality of information regarding clients and company.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Assisted with planning office events and meetings for smooth execution.
- Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
Education
High School Diploma -
Lamontville High School
South Africa 01.1994 - 01.1998
Skills
- Complaint Handling
- Customer Services
- Office Coordinator
- Fleet Officer
- Asset Coordinator
- Individual work efficiency
- Time management
- MS Excel
Courses Taken
- SAP Course
- SRM 7
- SAP ERP
- Cost Centre Management
- SAP BW Management Accounting
- SAP Petty Cash Management
- SAP Asset Management
- Basic Customs Course
Personal Statement And Motivation
Secure a permanent position within an organization where I can capitalize on the 23 years of working experience gained from various positions held in different types of businesses. Excellent organizational skills with demonstrated ability to effectively prioritize to meet strict deadlines.
Personal Information
- Gender: Female
- Nationality: African
Timeline
Coordinator: Service Level Manager
SARS
10.2023 - 03.2025
Junior Accountant
SARS
10.2010 - 09.2023
Receptionist/Front Administrator - LBI Office Durban
SARS
08.2007 - 03.2010
Receptionist
Edgars Pavilion
01.2003 - 07.2006
High School Diploma -
Lamontville High School
01.1994 - 01.1998
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