Summary
Overview
Work History
Education
Skills
Timeline
Bellah Tlou

Bellah Tlou

Summary

Dynamic and results-oriented professional with extensive experience in customer service and cash management, notably at Checkers Hyper in enhancing customer satisfaction through exceptional service and accurate transaction processing. Demonstrated organizational abilities and time management skills, achieving demanding productivity goals. Proven track record in improving operational efficiency and maintaining high safety and cleanliness standards.

Overview

2023
2023
years of professional experience

Work History

Picker Packer

Thembisile Ivan Mtsweni
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Updated pricing by changing labels and signage for short-term promotions and final clearances.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Orchestrated effective materials management with strong stock rotation strategies, new order placements and shipping inspections.
  • Updated manuals to reflect amending of rates, rules or regulations.
  • Managed timely and effective replacement of damaged or missing products.
  • Noted unsafe components inside packages and discussed concerns with supervisors.
  • Interacted with guests in friendly and knowledgeable way.
  • Kept work areas neat, clean and free from debris.
  • Picked and packed order items.
  • Stocked warehouse efficiently by comparing item numbers with storage locations.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.

Cleaner

Nkosinathi Skhosana
  • Organized and used industrial cleaning products following strict safety procedures.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.

Cashier

Speelman Maphangela
11.2018 - 04.2022
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Addressed customer needs and made product recommendations to increase sales.
  • Answered questions about store policies and addressed customer concerns.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments and issue receipts.

Education

N4 And N5 Office Admin

HARTLAND COLLEGE , PRETORIA

Grade 12 -

Hlonipha Secondary School , Mpumalanga
2014

Skills

  • Customer Service
  • Customer Assistance
  • Cash Handling
  • POS Systems
  • Payment Processing
  • Cash Register Operation
  • Point of sale system
  • Cash handling and management
  • Customer service excellence
  • Time management skills
  • Written and verbal communication
  • Customer Relations
  • Organizational abilities
  • Cash Management
  • Credit and cash transactions
  • Cash register systems
  • Barcode scanning
  • Packaging and Labeling
  • Clear Communication
  • Order Picking
  • Problem-Solving
  • Attention to Detail
  • Picking and Packing

Timeline

Cashier - Speelman Maphangela
11.2018 - 04.2022
Picker Packer - Thembisile Ivan Mtsweni
Cleaner - Nkosinathi Skhosana
HARTLAND COLLEGE - , N4 And N5 Office Admin
Hlonipha Secondary School - Grade 12,
Bellah Tlou