BEATRICE ZYDA MARITZ
Administrator (HR)
KURUMAN
Summary
Dynamic Administrative Clerk with proven expertise in documentation and recordkeeping, and a knack for enhancing office efficiency, notably at ElOHIMERETS RETAILERS CC. Excelled in streamlining processes, achieving cost savings through vendor negotiations, and fostering positive relationships. Skilled in Microsoft Office Suite and delivering exceptional clerical support. Demonstrates a unique blend of organizational and interpersonal skills, driving project success and customer satisfaction.
Overview
14
14
years of professional experience
1
1
year of post-secondary education
2
2
Languages
Work History
ADMINISTRATIVE CLERK
ElOHIMERETS RETAILERS CC
Kuruman
09.2016 - Current
- Entered data into system and updated customer contacts with information to keep records current.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Input data and processed system change to generate accurate reports.
- Arranged meetings and appointments and updated records to assist management.
- Contributed to project success by providing administrative support to various teams as needed.
- Supported auditors by efficiently compiling requested documentation.
- Supported human resources initiatives with new employee onboarding, benefits administration, and recordkeeping tasks.
- Strengthened vendor relations by negotiating contracts that resulted in cost savings for office supplies.
ADMINISTRATIVE CLERK
DR RWA BASSON SURGERY
Kuruman
02.2011 - 08.2016
- Streamlined patient registration process by implementing efficient filing and data management systems.
- Managed incoming calls efficiently while maintaining a professional demeanor under pressure from high call volumes or challenging situations.
- Handled sensitive inquiries related to billing disputes diplomatically, resolving issues promptly without compromising patient relationships.
- Maintained an orderly reception area which contributed to a welcoming atmosphere for patients upon arrival.
- Ensured accurate patient billing by diligently reviewing insurance claims and processing payments.
- Improved record-keeping accuracy by regularly auditing files for completeness and updating information as needed.
- Contributed to a positive work environment by delivering excellent customer service in all interactions with patients, families, and colleagues.
- Reduced appointment backlogs through effective scheduling and follow-up procedures.
- Facilitated communication between patients and healthcare providers through clear documentation of phone messages and appointment requests.
- Enhanced office efficiency by coordinating inventory management for medical supplies and equipment.
- Registered patients and completed associated paperwork for accurate records.
Education
High School Diploma -
WRENCHVILLE HIGH SCHOOL
Kuruman, South Africa 01.2005 - 12.2005
Some College (No Degree) - Human Resources Management
Kuruman College
Kuruman, South Africa 07.2006 - 07.2006
Skills
Filing systems
Daily reporting
Clerical support
Documentation and recordkeeping
Microsoft Office Suite
Billing and invoicing
Payroll processing
Employment recordkeeping
Audit preparation
Cash flow management
Dependants
TWO
Personal Information
- ID Number: 8703200244 086
- Age: 37
- Ethnicity: COLOURED
- Citizenship: SOUTH AFRICAN
- Health Status: GOOD
- Criminal Record: NONE
- Date of Birth: 03/20/87
- Gender: FEMALE
- Driving License: CODE B
- Marital Status: DIVORCED
Timeline
ADMINISTRATIVE CLERK
ElOHIMERETS RETAILERS CC
09.2016 - Current
ADMINISTRATIVE CLERK
DR RWA BASSON SURGERY
02.2011 - 08.2016
Some College (No Degree) - Human Resources Management
Kuruman College
07.2006 - 07.2006
High School Diploma -
WRENCHVILLE HIGH SCHOOL
01.2005 - 12.2005
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