Beatrice Mudavanhu
Senior Room Attendant
Thabazimbi
Summary
Seasoned Senior Room Attendant with comprehensive experience in the hospitality industry. Possess strong skills in customer service, problem resolution and maintaining cleanliness standards within hotel rooms and facilities. Known for fostering positive guest experiences through proactive service. Demonstrated impact in enhancing operational efficiency and raising cleanliness levels at previous workplaces.
Overview
10
10
years of professional experience
Work History
Senior Room Attendant
Tee Cee Marvelous Guest House
04.2024 - Current
- Responsible for cleaning rooms and public areas
- Making beds, replenishing room supplies and refreshments
- Doing laundry, inspecting rooms before guest arrival
- Training new staff and stock taking
Senior Room Attendant
Kiki's Lullaby Guest House
01.2023 - 12.2023
- Responsible for cleaning rooms and public areas
- Making beds, replenishing room supplies and refreshments
- Doing laundry, inspecting rooms before guest arrival
- Training new staff and stock taking
Housekeeping Supervisor
Africa Lodges
08.2014 - 01.2023
- Responsible for leading the housekeeping team in making sure that rooms are cleaned according to highest standards of hygiene, following company regulations and procedures
- Assisting with doing laundry
- Responsible for training new staff, placing orders for cleaning supplies and doing stock taking
Education
High School Certificate -
Masvingo Christian College
01.1995 - 11.1998
Skills
- Time management
- Computer
- Communication
- Leadership
- Attention to detail
- Housekeeping
- Training and mentoring
- Staff Scheduling
- Trash waste and removal
- Guest room confidentiality
- Room inspection
- Lost and found procedures
- Inventory and supply
- Teamwork
- Cleaning techniques
- Linens and toiletries replacement
- Maintenance reports
Hobbies and Interests
- Art
- Reading
References
- Charles Kwinda, Manager, Tee Cee Marvelous Guest House, charleskwinda2@gmail.com, +27713443558
- Rachel Seema, Manager, Kiki's Lullaby Guest House, kikisguesthouse@gmail.com, +27786822804
- Tich Tasiyana, Manager, Africa Lodges, tasiyanat@yahoo.com, +27724995116
Languages
English
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Languages
Shona
Native language
ENGLISH
Upper Intermediate (B2)
B2
Interests
Art
Reading
Cleaning
Nature
Software
Computer
Accomplishments
- Received a job promotion within a year of hire due to outstanding service and enthusiastic personality.
- Mentored new hires in the housekeeping department on proper guest service techniques and company procedures, resulting in more knowledgeable, capable employees.
Timeline
Senior Room Attendant
Tee Cee Marvelous Guest House
04.2024 - Current
Senior Room Attendant
Kiki's Lullaby Guest House
01.2023 - 12.2023
Housekeeping Supervisor
Africa Lodges
08.2014 - 01.2023
High School Certificate -
Masvingo Christian College
01.1995 - 11.1998
Similar Profiles
YAFET HADGUYAFET HADGU
OWNER / MANAGER OF LODGES at Zula Guest House, Dahlak Guest HouseOWNER / MANAGER OF LODGES at Zula Guest House, Dahlak Guest House
Jaden StanislausJaden Stanislaus
Manager at The Tree House (Guest House)Manager at The Tree House (Guest House)
Isata KabbaIsata Kabba
Sous Chef at The Blair House/President's Guest HouseSous Chef at The Blair House/President's Guest House
Ruaan JacobsRuaan Jacobs
Project Leader at AECI Mining ServicesProject Leader at AECI Mining Services
Anmarie SchutteAnmarie Schutte
Student Teacher at Hoërskool Frikkie MeyerStudent Teacher at Hoërskool Frikkie Meyer