Beatrice Cedras
Johannesburg
Summary
Dynamic and detail-oriented professional with extensive experience at Adcock Ingram Critical Care, excelling in administrative support and customer service. Proven ability to manage complex schedules and maintain organized filing systems. Proficient in Microsoft Office and adept at problem-solving, ensuring efficient operations and high client satisfaction. Eager to contribute to team success.
Overview
8
8
years of professional experience
Work History
Receptionist
Adcock Ingram Critical Care
Aeroton
03.2024 - Current
- Coordinated with canteen and coffee shop staff to order snacks for management and visitors.
- Managed reception area by greeting visitors, answering inquiries, and directing them appropriately.
- Handled switchboard operations, ensuring calls were routed accurately to departments.
- Supported Human Capital department with various administrative tasks and special projects.
- Received candidates for interviews and offered refreshments to new employees during onboarding.
- Maintained an organized filing system of confidential documents to streamline access.
- Processed incoming mail, including sorting, distribution, and preparation of outgoing mail.
- Monitored office supplies inventory, placing orders to maintain adequate stock levels.
Receptionist/Admin Assistant
Pace Valves (Pty) Ltd
Edenvale
08.2022 - 09.2023
- Excelled in customer service by coordinating client interactions and insurance communications.
- Organized appointments for visitors while maintaining a clean reception area.
- Handled incoming calls with accuracy, transferring efficiently.
- Supported inventory management by checking stock levels and ordering supplies.
- Streamlined operations through the creation of picking slips and proforma invoices.
- Captured municipal bill payments accurately for financial documentation.
- Issued quotations, followed RFQs, and communicated progress to clients.
- Managed filing systems for quotes, orders, and invoices electronically and manually.
Warehouse Admin/POD Clerk
3M SA (Pty) Ltd
Midrand
01.2022 - 06.2022
- Conducted general administrative functions to support warehouse team productivity.
- Processed Load Manifests and Proof of Delivery records thoroughly.
- Accurately captured stock received and assisted with collection documentation.
- Logged good return notes into the inventory system effectively.
- Created comprehensive Unit Movement logs for available inventory.
- Managed the allocation of units to the warehouse while coordinating with sales representatives.
- Recorded quality control evaluations and repair sheets from the technical team into the database.
- Performed scanning, printing, and copying tasks per operational needs.
Trade Centre Admin/Data Capturer
SGS SA (Pty) Ltd
Woodmead
03.2020 - 02.2021
- Facilitated the management team by providing essential support across tasks.
- Managed telephone communications, directing calls to suitable colleagues.
- Prepared client documents through printing and collation processes.
- Ensured accuracy of COC through careful verification procedures.
- Updated client records in the TW system to maintain accuracy.
- Executed data entry for service requests upon reception without delay.
- Established service requests in TW, focusing on prompt COC delivery.
- Monitored various WIP reports, including ICM, PCA, and EP, for performance insights.
Front - Desk Receptionist/Switchboard Operator
Creative Housewares (Pty) Ltd
Isando
04.2017 - 02.2018
- Delivered exceptional customer service by welcoming clients and providing refreshments.
- Processed payments for repairs and spare parts, completing necessary invoices.
- Maintained accurate attendance records while sending daily updates.
- Operated switchboard effectively, directing calls to relevant staff members.
- Managed customer communications by responding to emails and inquiries.
- Updated clients on the status of their product repairs on a regular basis.
- Executed office tasks such as printing, laminating, and filing documents.
- Booked accommodations for travelling sales representatives.
Education
Higher Certificate - Law
University of South Africa
Open Distance Learning (ODL)06-2025
Certificate - Administrative Support
Alison (Empower Yourself)
Online12.2024
Certificate of Completion - Pharmacovigilance A 2024 Compliance Online Course
Adcock Ingram Healthcare
Online12.2024
Certificate - Microsoft Digital Literacy Productivity Programmes
Microsoft Thint'iMillion
Online06.2022
Certificate - Project Management
Youth Employment Services
SGS SA (Pty) Ltd02.2021
Certificate - Customer Service
E-Learning College
Online12.2020
Certificate - English
I-to-I Teaching English Abroad
Online10-2020
Skills
- Leadership and self-management skills
- Attention to detail in tasks
- Microsoft Office Suite expertise
- File management systems
- Oracle R12 proficiency
- Accurate data entry
- Administrative support functions
- Customer service excellence
- Project management capabilities
- Legal research techniques
- Tracer system familiarity
- Trade Works knowledge
- Effective verbal communication
- Analytical problem-solving skills
- Critical thinking abilities
- Efficient time management
- Team collaboration strategies
- Adaptability in dynamic environments
- Strong work ethic commitment
- Willingness to learn new skills
- Proficient PC usage
- Meeting coordination strategies
- Organized documentation processes
- Multi-line telephone operation proficiency
- Expense reporting accuracy
- Office equipment operation
- Travel arrangement capabilities
- Comprehensive office administration
References
- Tlhalefo, AICC, 0824649456, 0114948286
- Phindile, AICC, 081-379-7655, 011-494-8495
- Jules, Pace Valves (Pty) Ltd, 076-808-6713
- Miriam Khula, 3M SA (Pty) Ltd, 072-074-2994
- Fred Thom, SGS SA (Pty) Ltd, fred.thom@sgs.com, 0118001000
- Cheryl v Tonder, SGS SA (Pty) Ltd, cheryl.vantonder@sgs.com, 060-968-6025
- Cohen Domingo, CHWSA (Pty) Ltd, 0609820273
Timeline
Receptionist
Adcock Ingram Critical Care
03.2024 - Current
Receptionist/Admin Assistant
Pace Valves (Pty) Ltd
08.2022 - 09.2023
Warehouse Admin/POD Clerk
3M SA (Pty) Ltd
01.2022 - 06.2022
Trade Centre Admin/Data Capturer
SGS SA (Pty) Ltd
03.2020 - 02.2021
Front - Desk Receptionist/Switchboard Operator
Creative Housewares (Pty) Ltd
04.2017 - 02.2018
Higher Certificate - Law
University of South Africa
Certificate - Administrative Support
Alison (Empower Yourself)
Certificate of Completion - Pharmacovigilance A 2024 Compliance Online Course
Adcock Ingram Healthcare
Certificate - Microsoft Digital Literacy Productivity Programmes
Microsoft Thint'iMillion
Certificate - Project Management
Youth Employment Services
Certificate - Customer Service
E-Learning College
Certificate - English
I-to-I Teaching English Abroad
Similar Profiles
Thulani Simon HlatshwayhoThulani Simon Hlatshwayho
QC Chemist at Adcock Ingram Critical CareQC Chemist at Adcock Ingram Critical Care
Humbelani MaumelaHumbelani Maumela
Quality Officer at Adcock Ingram Critical CareQuality Officer at Adcock Ingram Critical Care
SIMPHIWE MOSES MATLHADISASIMPHIWE MOSES MATLHADISA
Operator at Adcock Ingram Critical CareOperator at Adcock Ingram Critical Care
Shubho BanerjeeShubho Banerjee
Technical Lead at Wunderman Thompson (VML)Technical Lead at Wunderman Thompson (VML)
MOLAMODI KLAAS MAKGOPAMOLAMODI KLAAS MAKGOPA
Truck Driver at DSV LogisticsTruck Driver at DSV Logistics