BEA SWART
Pretoria
Summary
Senior business analyst with extensive experience in managing complex change initiatives in education. Proven ability to stabilize projects by defining clear requirements and aligning stakeholders, resulting in reduced delivery risk. Available for immediate contract or fixed-term engagements ranging from 6 to 12 months.
Overview
18
18
years of professional experience
Work History
Senior Business Analyst
Adapt IT
Midrand
08.2023 - 04.2026
- Defined and managed the end-to-end requirements lifecycle, ensuring alignment between business and technology teams
- Facilitated workshops with senior stakeholders to clarify scope and mitigate delivery risks, ensuring project objectives were met
- Produced business cases, functional specifications, and implementation documentation, supporting successful project delivery and stakeholder buy-in
- Led business analysis for complex initiatives across multiple business units, enhancing stakeholder engagement and project alignment
- Improved delivery outcomes by clarifying requirements early and reducing rework
- Supported UAT, business readiness, and post-implementation reviews
- Value delivered: Improved requirement clarity, stakeholder alignment, and delivery confidence on critical initiatives.
Delivery Manager
Adapt IT
Midrand
06.2021 - 08.2023
- Coordinated resources and scheduled tasks to ensure timely project delivery
- Led implementation of Monday.com for task and incident management, enhancing team collaboration and tracking
- Built dashboards to provide management visibility and performance tracking
- Value delivered: Reduced delivery risk and improved resource utilisation and visibility.
- Designed and maintained data tables to optimise operational reporting
Business Analyst
Adapt IT
07.2008 - 05.2021
- Analysed business processes to identify inefficiencies and recommend improvements for operational excellence.
- Delivered analytical artefacts to support operational, compliance, and system initiatives
- Managed cross-functional teams to deliver project outcomes within agreed timelines and budgets.
- Documented process flows and created user manuals to support effective change management.
- Established credibility with business users through clear communication and consistent reliability
Education
Coursework - Online
Omegro
Online01-2025
POPI Act - Online
Adapt IT
Online01-2025
Coursework - <p>Training course</p> <ul> <li>Design Rules Certificate</li> </ul>
Udemy
Online01-2024
Coursework - <p>Training course</p> <ul> <li>e-mail Ninja</li> <li>SharePoint Online for Users</li> </ul>
Udemy
Online01-2024
Coursework - Online
Udemy
Online01-2021
Coursework - <p>Training course</p> <ul> <li>Comparing Agile vs Waterfall Project Management</li> </ul>
Udemy
Online01-2021
Coursework - <p>Training course</p> <ul> <li>Project Management – The Complete Beginners Course</li> <li>Time and Task Management</li> </ul>
Udemy
Online01-2021
Admin Systems - Midrand, GP
Adapt IT
Midrand, GPSkills
- Business requirements
- Stakeholder management
- Business process mapping
- Data analysis
- UAT planning
- Change support
- Agile methodologies
- Process improvement strategies
- Online workshop facilitation
- Requirements gathering
- Process improvement
- Team collaboration
- Performance tracking metrics
- Communication skills
- Process documentation
- Workflow mapping
- Team collaboration and resource allocation
- Interdepartmental liaison
- Compliance practices
- User experience analysis
Custom Section
- Played a key role in stabilising complex initiatives by redefining requirements and resetting stakeholder expectations
- Supported successful implementation of enterprise systems impacting multiple departments
- Identified process gaps that reduced operational risk and improved business controls
- Acted as a trusted advisor to project managers and business leads during high-pressure delivery phases
Availability
Available immediately for contract or fixed-term engagements. Prefer remote work; flexible regarding hybrid arrangements.
Languages
Afrikaans
Advanced
C1
English
Advanced
C1
Interests
- Photography (nature)
- Be in nature
- Bird Watching
- Crochet
Timeline
Senior Business Analyst
Adapt IT
08.2023 - 04.2026
Delivery Manager
Adapt IT
06.2021 - 08.2023
Business Analyst
Adapt IT
07.2008 - 05.2021
Coursework - Online
Omegro
POPI Act - Online
Adapt IT
Coursework - <p>Training course</p> <ul> <li>Design Rules Certificate</li> </ul>
Udemy
Coursework - <p>Training course</p> <ul> <li>e-mail Ninja</li> <li>SharePoint Online for Users</li> </ul>
Udemy
Coursework - Online
Udemy
Coursework - <p>Training course</p> <ul> <li>Comparing Agile vs Waterfall Project Management</li> </ul>
Udemy
Coursework - <p>Training course</p> <ul> <li>Project Management – The Complete Beginners Course</li> <li>Time and Task Management</li> </ul>
Udemy
Admin Systems - Midrand, GP
Adapt IT