Music, Reading books, Singing, Netball
Baxolele Majali
Marketing
Johannesburg,Gauteng
Summary
Sales Representative drives direct field sales and customer acquisition by enrolling 21+ customers per week through face-to-face outreach. Builds customer relationships, supports lead generation, and closes new business across multilingual markets. Strengthens team performance by sharing sales techniques and supporting campaign execution.
Overview
8
8
Languages
2027
2027
years of professional experience
Work History
General Worker
Freshmark Division (Shoprite Group)
2019 - 2020
Senior Corporate Leader
Chain Reaction Consulting
2021 - 2024
- Led cross-functional teams to enhance project outcomes and streamline communication processes.
- Developed strategic plans to optimize client engagement and improve service delivery efficiency.
- Mentored junior consultants, fostering professional growth and enhancing team performance standards.
- Analyzed market trends to identify opportunities for consulting service expansion and improvement.
Senior Corporate Leader
Twain Matters Marketing
2025 - 2025
- Facilitated workshops to align stakeholders on project goals and deliverables, driving consensus across teams.
- Implemented process improvements that increased operational efficiency in client projects by refining workflows.
- Created comprehensive reports detailing project progress and insights, aiding informed decision-making for clients.
- Managed client relationships, ensuring satisfaction through proactive communication and tailored solutions.
Call Centre Agent
Talk International
2024 - 2025
Training Manager
Chain Reaction India
2026 - Current
- Enrolled new Ackermans customers through direct field sales.
- Trained, coached, and developed sales representatives.
- Led and motivated sales teams to achieve performance targets.
- Delivered excellent customer service and maintained strong client relationships.
Education
National Senior Certificate - undefined
Chief Albert Luthuli Secondary School
01-2018
Skills
Sales
Negotiation
Customer service
Lead generation
CRM software
Team management
Call center supervision
Performance coaching
Conflict resolution
Scheduling workflow management
Sales forecasting
Territory management
Order processing
Retail merchandising
Point of sale operation
Customer retention
References
- Freshmark Division Shoprite Group, Company:Freshmark Division Shoprite Group
- Manager, Twain Matters Marketing, Company:Twain Matters Marketing
- Assistant Manager, Chain Reaction Consulting, Company: Chain Reaction Consulting, Simphiwe Mdletsha (Assistant Manager)
- Chain Reaction India, Company: Chain Reaction India, Ruvika Sharma (HR)
Reason for leaving
Got opportunity to go work in India
Clients Worked With in India
- State Bank of India
- Bal Raksha Bharath
- Sight Savers
- Akhand Jyothi
Key Responsibilities
- Generated sales through direct customer engagement.
- Trained and mentored new employees.
- Supported onboarding and performance development.
- Maintained high standards of customer service and sales performance.
Interests
Timeline
National Senior Certificate - undefined
Chief Albert Luthuli Secondary School
General Worker
Freshmark Division (Shoprite Group)
2019 - 2020
Senior Corporate Leader
Chain Reaction Consulting
2021 - 2024
Senior Corporate Leader
Twain Matters Marketing
2025 - 2025
Call Centre Agent
Talk International
2024 - 2025
Training Manager
Chain Reaction India
2026 - Current