Bathobatho Elizabeth Lehare
Witpoortjie, Roodepoort
Summary
Dynamic and detail-oriented professional with experience at Emoyo and the Municipality City of Johannesburg. Proven leadership and analytical skills enhance customer service excellence. Adept at data entry and resolving client queries, ensuring efficient operations and high-quality service delivery. Committed to continuous improvement and effective personnel management.
Overview
22
22
years of professional experience
Work History
Admin Assistant
Emoyo
Northcliff
02.2016 - 12.2023
- Assisting with capturing payroll data
- Dealing with Creditors and Debtors
- Printing training material
- Filing
Library Assistant
Municipality City of Johannesburg
Roodepoort
01.2002 - 03.2012
- Answering calls
- Data capturing
- Attending clients queries and resolving them
- Cash register and banking
- Daily Statistics
- Stock taking
- Developing training materials, providing training to clients on use of information resources
- Evaluating quality of digital sources
- Developing and maintaining document in knowledge management database using search tools as engine (Google) subject’s directories
- Identify knowledge requirements
- Identify knowledge assets and analyses the knowledge
- Compiling and managing staff schedules to ensure adequate operation of service during all opening hours
- Interpreting and reporting on operational statistics in order to facilitate monitoring of service delivery and planning for future development
Education
Matric - Sotho, English, Afrikaans, Biology, Geography, Biblical Studies, Tswana
Ipetleng Senior Secondary School
01.1992
Skills
- Leadership capabilities
- Analytical skills
- Customer query resolution
- Organizational and administrative skills
- Sound judgment in problem-solving
- Interpersonal skills
- Personnel management and decision-making
- Call center operations
- Ability to work under pressure
- Discretion in handling confidential information
- Proficient in Microsoft Word, Excel, and PowerPoint
- Internet and email proficiency
- Customer service excellence
- Verbal and written communication skills
- Data entry accuracy
References
- Marlene Botha, Branch Manager, Witpoortjie Library, 011 762-1417 / 083 256 4615
- Elsa Page, Secretary Head Office, Roodepoort (City of Johannesburg), 011-761-0373
- Mirriam Selepe, HR, Emoyo, 011 782 1154 / 0715602136
Availability
Immediately
Other Skills And Trainings
- Switchboard operator
- Receptionist
- Fire Marshal
Personal Information
- Citizenship: South African
- Date of Birth: 12/18/73
Languages
English
Beginner
A1
Afrikaans
Intermediate (B1)
B1
Xhosa
Intermediate (B1)
B1
Setswana
Intermediate (B1)
B1
South Sotho
Intermediate (B1)
B1
Sepedi
Elementary (A2)
A2
Timeline
Admin Assistant
Emoyo
02.2016 - 12.2023
Library Assistant
Municipality City of Johannesburg
01.2002 - 03.2012
Matric - Sotho, English, Afrikaans, Biology, Geography, Biblical Studies, Tswana
Ipetleng Senior Secondary School