Bathandwa Phoswa
Pietermaritzburg
Summary
Developed skills in information organization and customer assistance within library environment. Gained expertise in database management and fostering welcoming atmosphere. Seeking to transition into new field where these skills can be utilized to drive positive outcomes.
Personable and reliable with strong organizational skills and passion for helping others. Knowledge of library systems and cataloging. Committed to creating welcoming environment and enhancing user experience.
Overview
5
5
years of professional experience
Work History
LIBRARY ASSISTANT
BULWER LIBRARY
07.2022 - 03.2024
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
- Answered questions from patrons and helped to find desired materials.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Placed books on proper shelves when returned to circulation.
- Supported community engagement initiatives by coordinating successful library events and programs for patrons of all ages.
- Ensured timely access to resources by efficiently processing incoming books, periodicals, and multimedia items.
- Implemented effective system for tracking overdue items, significantly reducing late returns.
WAREHOUSE ASSISTANT
SCOTT AND BLACK
05.2021 - 04.2022
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
Personal Assistant
Dr NDZ MUNICIPALITY
02.2019 - 03.2021
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
Education
MATRIC CERTIFICATE -
PHOLELA HIGH SCHOOL
BULWER, 324401-2018
Skills
- Written and oral communication
- Computer assistance
- Cataloging and shelving
- Shelf reading
- Community outreach
- Telephone etiquette
- Administrative support
- Data entry
Additional Information
Nosipho Mbanjwa
librarian / Bulwer library
0721194978
Timeline
LIBRARY ASSISTANT
BULWER LIBRARY
07.2022 - 03.2024
WAREHOUSE ASSISTANT
SCOTT AND BLACK
05.2021 - 04.2022
Personal Assistant
Dr NDZ MUNICIPALITY
02.2019 - 03.2021
MATRIC CERTIFICATE -
PHOLELA HIGH SCHOOL
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