Bathabile Mothibe
Johannesburg
Summary
Motivated professional with abilities and knowledge in preventing critical incidents around water sports and leisure activities,adept at enforcing safety regulations and providing first aid, ensuring guest satisfaction through exceptional customer service and conflict resolution. Recognized for keen risk assessment skills and a commitment to creating a safe, enjoyable environment for all persons. Trained in basic and advanced safety and emergency response techniques. Strong interpersonal and multitasking abilities.
Overview
4
4
years of professional experience
Work History
Pool Assistant
Wild Waters - Boksburg
Ekurhuleni
10.2021 - Current
- Educated guests on proper pool etiquette and safety procedures.
- Enforced all safety regulations at all times while ensuring an enjoyable experience for guests.
- Provided first aid when necessary in order to treat minor injuries or illnesses.
- Monitored surrounding environment constantly to watch for potential risks.
- Performed rescues when necessary.
Education
High School Diploma -
Durban University of Technology
Durban Skills
- First aid
- Risk assessment
- Safety regulations
- Guest relations
- Customer service
- Conflict resolution
- Attention to detail
- Patience and empathy
- Verbal and written communication
- Teamwork
- Task prioritization
- Interpersonal communication
- Data analysis
- Time management
Languages
Xhosa
First Language
English
Upper Intermediate (B2)
B2
Afrikaans
Intermediate (B1)
B1
Korean
Elementary (A2)
A2
Leadership
1. Class Representative (2023-2024)
- Making sure all students' concerns are voiced
- Ensured students had the correct information at all times
- Mediated between students and lecturers
2. Qhakaza Ladies Network Representative (QLN) - 2024
- Organized events for the ladies of my residence
- Created a platform at my residence, where females had a voice and feel safe
- Empower women
- Helped female students with personal issues to the best of my ability
- Found ways to help female students in my community (i.e. donate-a-pad)
Timeline
Pool Assistant
Wild Waters - Boksburg
10.2021 - Current
High School Diploma -
Durban University of Technology
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