BASITSANA HAPPY PITSO
Programmes Support Officer
Johannesburg
Summary
Experienced Program Support Officer and Analyst with over five years in policy research, advocacy, and project coordination. Expertise in Anthropology, Governance, and sustainable energy enables the integration of social justice with effective climate solutions. Recognized as one of the Top 200 Young South Africans and a Young Mandela of 2024, demonstrating integrity, leadership, and analytical skills across various projects. Committed to driving impactful change in the energy sector through innovative strategies, collaboration, and strategic improvements, while maintaining a decisive and forward-thinking leadership style.
Overview
3
3
Languages
6
6
Certificates
4
4
years of professional experience
Work History
Programmes Support Officer
African Climate Alliance
10.2025 - Current
- Facilitated stakeholder engagement sessions to enhance community involvement in climate initiatives.
- Conducted research on climate policies to inform program strategies and decision-making processes.
- Collaborated with cross-functional teams to ensure alignment of project objectives with strategic priorities.
- Maintained detailed documentation on all aspects of programs, creating an accessible knowledge base for future reference.
- Facilitated stakeholder engagement sessions, incorporating valuable feedback into program development processes.
- Provided guidance and support to team members, fostering a collaborative work environment that encouraged professional growth.
- Collected, arranged, and input information into database system.
Just Transition Analyst
City Power
11.2024 - 09.2025
- Conduct research on JET policies and technologies.
- Support design and implementation of JET programmes.
- Engage with stakeholders to ensure inclusivity and equitable outcomes.
- Contribute to reports and advocacy campaigns on sustainable energy.
- Analyzed data trends to support strategic decision-making and improve operational efficiency.
- Implemented data-driven solutions that optimized resource allocation and minimized operational costs.
- Presented findings in stakeholder meetings, contributing to informed business strategies and project prioritization.
Customer Care Representative
City Power
03.2024 - 10.2024
- Delivered exceptional customer service and resolved billing inquiries
- Educated customers on energy conservation and City Power initiatives.
Streetlight Field Auditor
City Power
12.2021 - 02.2024
- Conducted field inspections to audit streetlight infrastructure, ensuring functionality, safety, and compliance with maintenance standards.
- Collected, verified, and recorded asset data using digital auditing tools and field reports.
- Collaborated with technical teams to identify and report faults, vandalism, and electrical failures for timely resolution.
- Monitored contractor performance and adherence to service-level agreements (SLAs).
- Contributed to the improvement of lighting efficiency and community safety through accurate field assessments.
- Assisted in data analysis and preparation of progress reports for management and project stakeholders
- Conducted comprehensive field audits to ensure compliance with regulatory standards and internal policies.
Education
Bachelor of Arts - Archaeology and Anthropology, International Politics
University of South Africa
Pretoria05-2025
Skills
Research and analysis proficiency
Stakeholder Engagement
Community Mobilisation
Policy analysis support
Leadership & Advocacy
Cultural Awareness
Community Relations
Data validation
Accomplishments
- Mail & Guardian Top 200 Young South Africans (2024)
- IDEAL Positive Impact Leader of the Year (2025)
- Global Shapers Behind-The-Scenes Heroine (2025)
- News24 Young Mandela of the Future (2024)
- Inside Education 100 Shining Stars (2023)
- Emerging Leader Award – YLC IDEAL (2022)
Additional Information
References:
Boitumelo Mokgoke-bmakgoke@citypower.co.za
Anastacia Nyathi-anyathi@citypower.co.za
Solomzi Nyezi-Solomzi@africanclimatealliance.org
Eloise Burger- Eburger@wwf.org.za
Certification
Public Management & Governance – YALI (2023)
Timeline
Programmes Support Officer
African Climate Alliance
10.2025 - Current
Just Transition Analyst
City Power
11.2024 - 09.2025
Customer Care Representative
City Power
03.2024 - 10.2024
Streetlight Field Auditor
City Power
12.2021 - 02.2024
Bachelor of Arts - Archaeology and Anthropology, International Politics
University of South Africa
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It May be Difficult , But It's Possible
PERSONAL DETAILS
English
Sesotho
Zulu
PERSONAL DETAILS
- Date of Birth: 25 December 1998
- Nationality: South African
Community Service
Realogile High School, Assistant Teacher, Johannesburg, 2021-01, 2021-12, Supported learners through tutoring, counselling, and educational support., Assisted in lesson delivery and class management.
Awards & Achievements
Emerging Leader 2022
100 South African Shining Star 2023
Top 200 Young South African 2024
Top 30 Young Mandela 2024
Behind-The-Scenes Hero 2025
Positive Impact Leader 2025
EXTRA-CURRICULAR & LEADERSHIP
Youth Coordinator Leadership Programme – South African Institute of International Affairs Global Shapers Johannesburg Hub – Member African Climate Alliance – Support Facilitator Digital Disruptors – Advocate against Gender-Based Violence NextGen Advocate Volunteer Youth Coordinator Leadership Programme – South African Institute of International Affairs Global Shapers Johannesburg Hub – Member African Climate Alliance – Support Facilitator Digital Disruptors – Advocate against Gender-Based Violence NextGen Advocate Volunteer
PERSONAL DETAILS
- Date of Birth: 25 December 1998
- Nationality: South African
Community Service
Realogile High School, Assistant Teacher, Johannesburg, 2021-01, 2021-12, Supported learners through tutoring, counselling, and educational support., Assisted in lesson delivery and class management.
Awards & Achievements
Emerging Leader 2022
100 South African Shining Star 2023
Top 200 Young South African 2024
Top 30 Young Mandela 2024
Behind-The-Scenes Hero 2025
Positive Impact Leader 2025