Summary
Overview
Work History
Education
Skills
Timeline
BASETSANA MATHULOE

BASETSANA MATHULOE

Customer Service Agent
Johannesburg

Summary

I am Knowledgeable and skilled at building connections with customers to promote products. Excellent communication skills combined with analytical and attentive nature. Dedicated to keeping stock levels optimal and merchandising items to drive sales.

Overview

6
6
years of post-secondary education

Work History

Sales Agent

GroDirect Insurance
  • I was a part time sales agent and I would be at the field looking for new customers and promoting their insurance products and I also worked at the office with phone calls and emails to existing and potential customers.

Teacher Assistant

Bosele Primary School
  • I was a teacher assistant under contract that was introduced by the government to help make teacher's work more easier
  • I specifically helped an English teacher and History teacher.

vodacom call centre agent

Hastings
01.2021 - 01.2021
  • I answered calls and emails of new and old customers
  • I helped them with their queries and also introduced them to the company's new products
  • Direct customer service agent
  • I was a customer service agent and I was helping
  • British customers with their queries and connected them with the relevant departments.

Education

Bachelors Pass -

Madiba Comprehensive School

Matric

Bachelor Of Laws - LLB

University of South Africa, Johannesburg
02.2018 - Current

Degree

Skills

Active listeningundefined

Timeline

vodacom call centre agent - Hastings
01.2021 - 01.2021
University of South Africa - Bachelor Of Laws , LLB
02.2018 - Current
Sales Agent - GroDirect Insurance
Teacher Assistant - Bosele Primary School
Madiba Comprehensive School - Bachelors Pass,

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BASETSANA MATHULOECustomer Service Agent