Basani Mathebula

Business Analyst

• Requirements Gathering: Work with stakeholders to identify and document business needs and requirements.
• Stakeholder Management: Serve as a liaison between business and technical teams, ensuring clear communication and alignment.
• Documentation: Create and maintain business requirements documents, use cases, and process flow diagrams.
• Solution Design and Validation: Collaborate with development teams to design and validate solutions that meet business needs.
• Process Improvement: Analyze and improve existing business processes for efficiency and optimization.
• Requirements Traceability: Ensure that all requirements are tracked, addressed, and aligned with project objectives.
• Testing and QA: Develop test cases and participate in user acceptance testing to ensure the solution meets requirements.
• Implementation Support: Provide support during solution implementation and conduct post-implementation reviews.
• Risk Management: Identify and mitigate potential risks, offering solutions to problems that arise.
• Continuous Learning: Stay updated on industry trends and technologies to add value to projects.

Product Owner

• Product Vision and Strategy: Define and communicate the product's vision and ensure it aligns with Department goals and
• Backlog Management: Maintain and prioritize the product backlog, ensuring clarity and proper breakdown of tasks for the team.
• Prioritization: Decide which features and tasks to focus on based on department values, citizen needs, and feasibility.
• Stakeholder Collaboration: Act as the bridge between stakeholders and the development team, incorporating feedback into the product development process.
• Sprint Planning and Participation: Lead sprint planning and be involved in team discussions to keep development aligned with goals.
• Define Acceptance Criteria: Establish clear criteria for what success looks like for each feature and ensure development meets these criteria.
• Customer and Market Insights: Conduct research and gather insights to align the product with stakeholder needs and trends.
• Decision Making: Make final decisions on product features, scope, and direction, balancing business and technical factors.
• Product Roadmap Management: Develop and manage the product roadmap to outline feature delivery timelines and milestones.
• Testing and Validation: Work with the team to ensure that the product is tested, validated, and improved based on feedback.
• Release Management: Oversee the product’s release, ensuring features are delivered on time and meet quality standards.

• Prepare detailed documentation for all stakeholders (Business, Developers, QA).
• Assist in generating work breakdown structures for estimating technical delivery and managing those deliverables with the technical team.
• Identify and mitigate project risks
• Propose, review, and evaluate system designs and alternatives.
• Present system design proposals and solutions to IT Project Lead, DevOps Team, QA Team, and Product Owner/Business team.
• Collaborate with the Team Lead, Stakeholders, IT Product Owner, and Team on operational matters.
• Ensure the effective operation of processes within agreed quality standards.
• Oversee the operability and quality of applications throughout their lifecycle.
• Manage the implementation of all tasks and processes related to IT Operations (IT.03 Monitor and Operate IT Product).
• Oversee release and change management processes for assigned applications.
• Supervise technical lifecycle management and security measures for assigned applications.

• Design, develop, and maintain software applications based on modern development practices.
• Collaborate with product managers and other developers to gather requirements and translate them into technical specifications.
• Participate in code reviews to maintain high code quality and ensure adherence to standards.
• Troubleshoot and debug applications as necessary to enhance functionality and optimize performance.
• Document code and software development processes for future reference and compliance.
• Key strategic manager responsible for planning, organizing, monitoring and controlling all aspects of the SDLC.
• Manage new strategic development as well as maintenance of existing applications.
• Conduct weekly negotiations between business and project team to build consensus on the prioritization of requests.
• Act as the technical owner of a set of applications.
• Manage the relationship with business owners and ensure that business objectives are reflected in the technical processes which they manage.
• Manage a project or set of projects in a programmed related to their technical application set.
• Extend or design new operational processes.
• Contribute towards IT and business strategy development.
• Drive continuous improvements to team practices and operational environments.
• Contribute to team meetings, including sprint planning and retrospectives, to improve processes continuously.