Bart Welsh
Sales, Barber, Massage Therapist, Store Manager, Chef, Barman,Stock Clerk,Training, Events Management
Hartbeespoort Dam
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
7
7
years of professional experience
13
13
years of post-secondary education
Work History
Sales Manager
Quality Care Products
02.2020 - Current
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Boosted sales revenue by implementing effective sales strategies and streamlining the sales process.
- Wrote sales slips and sales contracts.
Administrative Clerk
Sahdeport Systems
02.2022 - 08.2023
- Supported human resources initiatives with new employee onboarding, benefits administration, and recordkeeping tasks.
- Contributed to project success by providing administrative support to various teams as needed.
- Coordinated and scheduled meetings and appointments.
- Collaborated with cross-functional teams to develop process improvements that enhanced workflow within office environment.
- Leveraged individual strengths of staff members to increase productivity and accomplish daily tasks.
- Processed incoming and outgoing mail and packages according to established procedures.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Streamlined administrative processes by implementing efficient filing and organizational systems.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Input data into spreadsheets and databases.
- Conducted research to assist with routine tasks and special projects.
- Enhanced office productivity by managing incoming calls, emails, and appointments for staff members.
- Coordinated travel arrangements for management, ensuring cost-effective bookings and well-organized itineraries.
- Maintained a professional office environment by ordering necessary supplies, managing inventory levels, and organizing workspaces.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Supported staff on special assignments and ad hoc projects.
- Performed regular maintenance checks on office equipment to prevent costly repairs or replacements due to unexpected breakdowns.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
- Excellent communication skills, both verbal and written.
- Delivered services to customer locations within specific timeframes.
- Coordinated travel arrangements for staff members.
- Purchased and maintained office supplies.
Bar Manager
Woody's
12.2020 - 01.2022
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Developed unique events and special promotions to drive sales.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Motivated staff to perform at peak efficiency and quality.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Improved customer service rankings by resolving issues quickly and accurately.
- Maintained up-to-date knowledge of industry trends and competitor offerings to stay ahead of the curve in the market space.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Consulted with managers to organize special events and promotions.
- Followed strict recipes and drink measurements to minimize product used.
- Established rapport with local community organizations to create mutually beneficial partnerships that increased brand visibility.
- Maximized quality assurance by completing frequent line checks.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Participated in regional competitions representing the establishment showcasing unique cocktails resulting in increased recognition.
- Introduced new cocktails to the menu based on market research that became popular choices amongst customers.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Boosted customer satisfaction by implementing innovative bar management strategies.
- Safeguarded compliance with health, safety, and sanitation regulations in all operations.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Collaborated with kitchen team for seamless integration of food and beverage offerings.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Closed out cash register and prepared cashier report at close of business.
- Coordinated themed nights attracting different demographics expanding overall clientele.
- Oversaw food preparation and monitored safety protocols.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Administrator
Hyper Scale Data Enviroment
03.2020 - 12.2020
- Managed company schedule to coordinate calendar and arrange travel.
- Gathered, organized and input information into digital database.
- Targeted new customers to grow geographic reach and increase revenue.
- Networked with industry professionals to exchange best practice knowledge and stay abreast of latest developments.
- Maintained database systems to track and analyze operational data.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Generated reports to suggest corrective actions and process improvements.
- Paid attention to detail while completing assignments.
- Invoicing & Follow-up on Payments
Barbershop Manager
Vikings Inc
08.2018 - 06.2020
- Answered incoming telephone calls and scheduled appointments for clients.
- Monitored inventory and availability of supplies, tools and products to minimize delays.
- Streamlined inventory management processes, reducing costs and ensuring adequate product availability.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Distributed business cards outside of salon to generate new business.
- Oversaw financial management tasks such as budget creation, expense tracking, and cash flow monitoring for optimal business performance.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Mentored junior employees to foster growth within company, increasing staff retention rates.
- Increased customer satisfaction by implementing efficient scheduling and appointment systems.
- Worked well in team setting, providing support and guidance.
- Kept shop neat, professional and welcoming to guests of different backgrounds.
- Kept detailed records of customer information and services provided to increase return customers.
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Worked with relaxers and other chemicals to change texture of clients hair.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Helped clients feel relaxed and improved experiences with use of scalp massage and related treatments.
- Passionate about learning and committed to continual improvement.
- Accepted and processed customer payments.
- Kept areas neat and clean and equipment sanitized.
- Performed clean, high-quality work at all times.
- Worked flexible hours across night, weekend, and holiday shifts.
- Self-motivated, with astrong sense of personal responsibility.
- Resolved problems, improved operations and provided exceptional service.
- Controlled costs to keep business operating within budget and increase profits.
- Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Onboarded new employees with training and new hire documentation.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Improved safety procedures to create safe working conditions for workers.
Professional Barber
Headcase Baber International
04.2017 - 02.2018
- Stayed up-to-date on industry best practices through regular attendance at trade shows, seminars, workshops, webinars, and other educational events relevant to a barber profession.
- Participated actively in staff meetings and training sessions, sharing knowledge and contributing ideas for the betterment of the team and overall customer satisfaction.
- Counted and documented opening and closing cash amounts daily.
- Operated clippers and shears to create customized looks.
- Collaborated with fellow barbers for continuous improvement of services offered, fostering a supportive team atmosphere.
- Advised clients on how best to care for hair and maintain health between visits.
Education
High School Diploma -
Frans Du Toit
Phalaborwa, South Africa 01.1986 - 12.1998
Skills
Staff Supervision
Sales Planning
Key Account Management
Sales process
Sales Reporting
Customer Service
Team building
POS (Cuisine Software, Manager Software, Shedul, Front Account, Platinum POS, Sage expert
Appointment Scheduling
Staff Supervision
Cooking, Photography, Painting, Gardening, Hiking
Love cooking for Friends & Family,
Cooking, Photography, Painting, Gardening, Hiking
Cooking for friends and family can be a great way to express love and care. Capturing the beauty of nature through photography can be a rewarding experience, and hiking in the mountains is not only good for physical health but also for mental well-being.
Timeline
Administrative Clerk
Sahdeport Systems
02.2022 - 08.2023
Bar Manager
Woody's
12.2020 - 01.2022
Administrator
Hyper Scale Data Enviroment
03.2020 - 12.2020
Sales Manager
Quality Care Products
02.2020 - Current
Barbershop Manager
Vikings Inc
08.2018 - 06.2020
Professional Barber
Headcase Baber International
04.2017 - 02.2018
High School Diploma -
Frans Du Toit
01.1986 - 12.1998