Barnabas Hungwe
Bellman
32 Sylvia Street Cape Town
Summary
Friendly hospitality professional guiding safety of guests and baggage. Highly motivated with background in providing excellent service. Pleasant Bellhop offering two years of superior performance at high-end establishments. Highly efficient with strong prioritization skills. Personable and proactive with frequent commendations for fostering patron satisfaction through consistent quality service. Dedicated Bellman with a solid work history. Highly effective at providing excellent service and enjoys working with all sorts of personality types. Looking to join a terrific hospitality establishment.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Bellman
Protea Heights Hotel
Cape Town
2019.05 - 2021.06
- Inspected luggage for damage prior to storage, reporting issues to patrons.
- Straightened up common areas, removed trash and wiped down surfaces to maintain welcoming environment.
- Maintained knowledge of destination and answered customer questions within scope of understanding.
- Escorted guests to assigned rooms and transported luggage.
- Greeted arriving guests and assisted with luggage, sports equipment and pets.
- Responded immediately to any guest requests or concerns and promptly resolved issues.
- Provided guests with information regarding hotel's amenities, local attractions, nightlife, dining options, museums and concerts.
Education
Diploma - Information Technology, Health And Safety, First Aid
Kwekwe Polytechnic College (Zim)
2013.01 - 2015.12
Skills
First Aid/CPR
Additional Information
Am a purpose driven to make a meaningful contribution in society, very energetic and versatile, eager to learn and seek new challenges also adapt quickly.
Reference :
General manager :Mr Tapiwa Manungo. Email, tapiwamanungo@gmail.com, Cell : +27787081939
Personal information:
Nationality: Zimbabwean, Gender: Male, D.O.B: 08/05/81, Marital Status: Single
Timeline
Bellman
Protea Heights Hotel
2019.05 - 2021.06
Diploma - Information Technology, Health And Safety, First Aid
Kwekwe Polytechnic College (Zim)
2013.01 - 2015.12
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