Barbara Mokgethwa
Accreditation Manager
15 Vivini Estate, Meerlust Road, Equestria, Pretoria
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
35
35
years of professional experience
29
29
years of post-secondary education
Work History
Accreditation Manager
SANAS
10.2013 - Current
- In charge of Medical programme, engage with laboratories and stakeholders, ensuring that Assessors are trained, responsible for the strategy of the programme, responsible for the programme budget, member of TC212 responsible for the development of standards at international level
- Managed the collection, analysis, and reporting of data related to accreditation standards, driving evidence-based decision making.
- Provided expert guidance on accreditation requirements, enabling departments to maintain high levels of quality and performance.
- Prepared detailed progress reports for senior leadership outlining institutional achievements towards meeting established goals tied to specific accreditations.
Quality Assurance Coordinator
National Health Laboratory Service
11.2011 - 09.2013
- Develop, maintain and review laboratory quality manuals and standard operating procedures (SOP) database for laboratories, develop and maintain system to control and distribute current SOP's in accordance with laboratory policy and ensure compliance to ISO 15189 criteria, undertake regular departmental technical audits to assess effectiveness and ensure continual improvement of quality system in line with ISO 15189 and other regulatory body requirements, liaise with regional Quality assurance Manager to facilitate external laboratory audits to ensure objective review of quality system and corrective action of non-conformances raised, track and monitor clearance of non-conformances within business unit, help laboratories between business unit to achieve accreditation and those that are accredited maintain it, facilitate quality assurance meetings and co-ordinate annual management review meeting to ensure continued self-assessment, conduct and arrange safety meetings, arrange and conduct management review meetings, plan and coordinate proficiency testing, provide input to management on policy and planning in respect of quality systems in order to facilitate continuous improvement and uniformity within business unit, acting as business manager in absence of business manager to ensure smooth running of business unit
- Enhanced overall efficiency of quality assurance process by streamlining workflows and documentation.
- Collaborated with cross-functional teams to resolve product issues, resulting in fewer returns and complaints.
- Implemented effective training programs for team members, fostering culture of continuous improvement within department.
- Conducted regular audits to identify areas of improvement, leading to increased customer satisfaction levels.
- Ensured compliance with industry standards and regulatory guidelines for quality management systems.
Laboratory Manager
National Health Laboratory Service
07.2002 - 10.2011
- Contributes as a member of the business unit management team responsible for strategic planning of the business unit and conduct operational planning for the laboratory to ensure the most effective utilization of resources, achievement of all required performance objectives and alignment to the changing needs of customers, monitors and oversees laboratory performance to ensure objectives in terms of turnaround times, cost containment, minimizing of wastage, quality and customer service, develop and manage laboratory staff to ensure they have the skills required by the organization and are able to achieve their performance objectives, responsible for monitoring and overseeing the laboratory information system and other IT systems to ensure smooth operation of the laboratory, liaises with customers and suppliers and manages client relationships in order to promote the services of the organization, responsible for contributing, monitoring and control of an annual operational budget in order to ensure the most effective utilization of resources, containment of costs within budgeted limits and achievement of revenue targets in the laboratory, oversee the management of procurement and stock control to ensure cost containment and compliance with procurement policies and procedures, accountable for the implementation and maintenance of the quality management system, plan and monitor internal audits, developed the Laboratory Manual, developed standard operating procedures for the laboratory, obtained SANAS accreditation status for the Laboratory
- Fostered a positive working environment by promoting open communication among team members and addressing any conflicts promptly.
- Ensured compliance with regulatory standards by staying up-to-date on industry best practices and adjusting internal policies as necessary.
- Conducted periodic performance reviews for staff members, offering constructive feedback to facilitate professional growth.
- Improved laboratory efficiency by streamlining workflows and implementing process improvements.
Senior Medical Technologist
South African Institute for Medical Research (SAIMR)
09.1996 - 06.2002
- Section Supervisor of the HLA typing, training students, routine HLA typing, DNA typing, capturing DNA and HLA typing results using DISA system, autoimmune tests, blood grouping, health & safety representative
- Managed inventory levels effectively, ensuring availability of reagents and consumables for uninterrupted operation.
- Enhanced patient care by providing timely and accurate test results to clinicians for informed decisionmaking.
- Streamlined workflow processes for increased efficiency in the laboratory, reducing turnaround times for critical tests.
- Collaborated with interdisciplinary teams to develop innovative solutions for complex clinical cases, leading to improved patient outcomes.
- Implemented cost-effective measures within the laboratory without compromising on quality or accuracy of results.
- Established effective communication channels between laboratory staff members and physicians for enhanced patient care coordination.
- Mentored and trained junior medical technologists, fostering a culture of continuous learning and professional development.
Medical Technologist
South African Blood Transfusion Services
06.1995 - 08.1996
- Routine blood banking, cross matching of blood, issuing of blood components
- Reduced turnaround time for test results by efficiently processing specimens and maintaining optimal instrument performance.
- Enhanced patient satisfaction by providing compassionate care when interacting with patients during specimen collection processes.
- Ensured accurate diagnoses with thorough quality control procedures and diligent recordkeeping.
- Ensured timely reporting of critical results to healthcare providers, allowing for swift interventions in life-threatening situations.
- Followed safety protocols and precautions for safe and hazard-free work environment.
- Enforced quality control protocols to maintain accuracy of test results.
- Assisted in the training and mentorship of new Medical Technologists, fostering a positive learning environment for skill development.
Student Medical Technologist
Ga-Rankuwa Hospital Laboratory
07.1992 - 04.1995
- Training in laboratory work
- Followed safety protocols and precautions for safe and hazard-free work environment.
- Collected and studied blood samples to determine number of cells, morphology, blood group and blood type.
- Enforced quality control protocols to maintain accuracy of test results.
- Operated highly specialized laboratory equipment to process specimens.
Student Medical Technologist
Highveld Blood Transfusion Services
08.1989 - 04.1992
- Training as a student Medical Technologist
- Analyzed laboratory findings to check accuracy of results.
- Participated in essential quality improvement programs to maintain accurate and timely laboratory testing and meet customer needs.
- Identified patient and labeled specimens with correct information to protect patient from adverse errors.
- Followed laboratory protocols for specimen processing, analysis, and results reporting.
- Maintained required laboratory supplies inventory, and verified viability of supplies prior to use.
- Identified and troubleshot technical issues related to laboratory procedures.
- Followed safety protocols and precautions for safe and hazard-free work environment.
Education
Management Development Programme - Business Management
UNISA
Pretoria, South Africa 04.2001 -
Management Advancement Programme - Business Administration
University of Witwatersrand (WITS)
Johannesburg, South Africa 04.2001 -
National Diploma - Medical Technology
TUT (Former Technikon Northern Transvaal)
Pretoria, South Africa 11.1994 - 01.2024
Skills
Accreditation standards
Career Summary
SANAS, October 2013 to date, Accreditation Manager
National Health Laboratory Service, November 2011 to September 2013,
Quality Assurance Coordinator, National Health Laboratory Service, July 2002 to October 2011,
Laboratory Manager, South African Institute for Medical Research (SAIMR), September 1996 - June 2002,
Senior Medical Technologist, South African Blood Transfusion Services, June 1995 – August 1996,
Medical Technologist, Ga-Rankuwa Hospital Laboratory, July 1992 – April 1995,
Student Medical Technologist, Highveld Blood Transfusion Services,
August 1989 – April 1992, Student Medical Technologist
Educational Details - Qualifications
- MATHEMATICS, PHYSICAL SCIENCE, BIOLOGY, TSWANA, AFRIKAANS, ENGLISH, MALATSE MOTSEPE – DE WILDT, 1985
- MICRO-BIOLOGY, CHEMICAL PATHOLOGY, HAEMATOLOGY, CELLULAR PATHOLOGY, TECHNIKON NORTHERN TRANSVAAL, 1994
- PRINCIPLE OF HUMAN RESOURSE MANAGEMENT, PRINCIPLES OF OPERATIONS MANAGEMENT, PRINCIPLES OF ECONOMICS, PRINCIPLES OF MARKETING, PRINCIPLES OF STRATEGIC MANAGEMENT, PRINCIPLES OF FINANCIAL MANAGEMENT, WITS BUSINESS SCHOOL, 2008
- MOBILISING PEOPLE, FINANCIAL AND MANAGEMENT ACCOUNTING, OPERATIONS AND SUPPLY CHAIN MANAGEMENT, STRATEGY IMPLEMENTATION, ECONOMICS FOR BUSINESS, MARKETING AND INFORMATION MANAGEMENT, UNISA BUSINESS SCHOOL (SBL), 2011
Work Related Training
- INTRODUCTION TO WINDOWS, IN-HOUSE (SAIMR), 1998
- TRAINING IN APEX, IN-HOUSE (SAIMR), 1998
- TRAINING IN DISA, IN-HOUSE (SAIMR), 1999
- MANAGEMENT IN THE MICROBIOLOGY LABORATORY, CEU (NHLS), 2005
- DISCIPLINARY SKILLS TRAINING, IN – HOUSE (NHLS), 2005
- INTERNAL AUDITORS COURSE (ISO 17025), IN – HOUSE (SANAS), 2006
- MANAGEMENT SKILLS, CEU (NHLS), 2006
- DR WESTGARD RULES, CEU (NHLS), 2006
- ACCREDITATION COURSE – ISO 18156 AND GLP, CEU (NHLS), 2006
- ADVANCE DISA LAB TRAINING, IN – HOUSE (SYSTEC), 2007
- TIME MANAGEMENT(More hours in a day), DYNAMIC SOLUTIONS, 2007
- FINANACE FOR NON – FINANCIAL MANAGERS, IN – HOUSE (BLUE MERCURY CONSULTING), 2009
- MENTORING WORKSHOP, IN – HOUSE (NHLS), 2009
- RISK ASSESSMENT TRAINING, IN – HOUSE (NIOH), 2010
- ADVANCE QMS TRAINING, IN – HOUSE (NHLS), 2011
- ISO 15189 LEAD ASSESSOR TRAINIG, SANAS, 2013
- FINANCE FOR NON - FINANCIAL MANAGERS, IN-HOUSE, 2018
- ISO/IEC 17025, ISO/IEC 17011 TRAINING
- CHANGE MANAGEMENT TRAINING,2024
Membership With Professional Bodies
- HPCSA, MT0064262
- ISO TC 212 SABS
Contact Numbers
082 873 1195, (012) 740 8510
barbaram@sanas.co.za
didintledimpho@gmail.com
Personal Information
- ID Number: 6704210210085
- Nationality: SOUTH AFRICAN
References
- Mr M PHALOANE, (012) 740 8400,mphop@sanas.ac.za
- Mr J.M LEKABE, (012) 561 4995, Jacob.lekabe@ul.ac.za
- Mrs VIOLET GABASHANE, 015 296 3910, violet.gabashane@nhls.ac.za
Timeline
Accreditation Manager
SANAS
10.2013 - Current
Quality Assurance Coordinator
National Health Laboratory Service
11.2011 - 09.2013
Laboratory Manager
National Health Laboratory Service
07.2002 - 10.2011
Management Development Programme - Business Management
UNISA
04.2001 -
Management Advancement Programme - Business Administration
University of Witwatersrand (WITS)
04.2001 -
Senior Medical Technologist
South African Institute for Medical Research (SAIMR)
09.1996 - 06.2002
Medical Technologist
South African Blood Transfusion Services
06.1995 - 08.1996
National Diploma - Medical Technology
TUT (Former Technikon Northern Transvaal)
11.1994 - 01.2024
Student Medical Technologist
Ga-Rankuwa Hospital Laboratory
07.1992 - 04.1995
Student Medical Technologist
Highveld Blood Transfusion Services
08.1989 - 04.1992
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