Barbara Mkholo
Receptionist
Mogale City
Summary
Diligent Desired Position with solid background in managing front desk operations and ensuring smooth visitor experiences. Successfully handled high-volume call management and appointment scheduling, contributing to efficient office operations. Demonstrated organizational and communication skills to foster welcoming environment.
Overview
2
2
Languages
16
16
years of professional experience
Work History
Receptionist
Diabeteswest Clinic
Roodepoort
06.2016 - 06.2026
1.Capturing files on Discovery program(DCC)
2.Billing patients on Vericlaim.
3.Booking patients with other doctors for referrals.
3.Tidy files,taking out files for doctor for the next day.
4.Phoning patients to confirm them a day before their appointment date for doctor,Diatecian,Nurse and the Podiatrist.
5.Booking patients for X-rays.
6.Answering incoming calls.
7.Phoning medical aids for authorizations,different medical aid.
8.Working hand to hand with the Reps from different companies.
9.Showing patients how to use Gluco meter especially new patients.
Ward Receptionist
Flora Clinic
Roodepoort
06.2010 - 08.2015
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Assisted patients with inquiries, providing exceptional customer service and support.
- Maintained accurate patient records using electronic health record (EHR) systems.
- Coordinated communication between patients and medical staff to enhance workflow efficiency.
Education
Care Worker - Ukwazi Nursing College
Ukwazi Nursing Collage
Florida,Gauteng Skills
1Time management
2Telephone skills
Timeline
Receptionist
Diabeteswest Clinic
06.2016 - 06.2026
Ward Receptionist
Flora Clinic
06.2010 - 08.2015
Care Worker - Ukwazi Nursing College
Ukwazi Nursing Collage