Baphelele Twantwa
Response Security Officer
Cape Town
Summary
Self-groomed Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Operations Manager
JC Security
08.2018 - Current
- Reported issues to higher management with great detail.
- Increased profit by streamlining operations.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Analyzed and reported on key performance metrics to senior management.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Developed systems and procedures to improve operational quality and team efficiency.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Implemented new inventory management system to optimize stock levels and reduce waste.
- Developed and maintained relationships with external vendors and suppliers.
- Worked flexible hours across night, weekend, and holiday shifts.
- Learned and adapted quickly to new technology and software applications.
Education
Business Risk And Analisis - Small Business Management
Zimbabwe Open University
Bulawayo Zimbabwe 04.2001 -
Skills
- Risk analysis
- Decision-Making
- Time management abilities
- Mergers and acquisitions knowledge
Timeline
Operations Manager
JC Security
08.2018 - Current
Business Risk And Analisis - Small Business Management
Zimbabwe Open University
04.2001 -
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