Bantu Makalima
Facility Manager/ Marker
Cape Town
Summary
Knowledgeable Facilities Manager articulate in communication and decisive in leadership. Smoothly runs preventive maintenance programs and special projects. Organized supply manager and analytical problem solver. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Facility Coordinator
AFMS Group
Cape Town
07.2022 - 11.2022
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean and functional environment.
- Served as point of contact for internal and external customers seeking support and information.
- Managed minor appliance issues and scheduled repairs.
- Assisted with meetings and conference room reservations.
- Prepared action plans to establish procedures for various emergency situations.
- Pushed contractors and vendors to complete projects within specified timelines.
- Assisted Facilities Manager in project implementation, materials procurement, contract preparation and scheduling.
- Provided support and services related to mail and deliveries.
- Communicated with general managers and facility teams regarding upcoming repairs and projects.
- Directed vendors, facilities staff and service providers as required to create efficient and non-disruptive work environment.
- Prepared reports and schedules with accuracy.
- Assisted with agricultural and landscaping designs and plans.
- Maintained lost and found and unclaimed property, disposing and donating items unclaimed for long periods.
- Maintained facility grounds, equipment and safety compliance.
TEFL Teacher
MPC Connect
Cape Town
01.2022 - 07.2022
- Increased ESL students' reading levels by integrating online word games and altering lesson plans for students needing extra guidance.
- Developed activities and integrated technology to diversify instruction.
- Emphasized critical thinking through small group activities.
- Educated students in basics of English grammar and conversational speaking.
- Coordinated communication between students and school administration to create culturally-sensitive learning environment.
- Gave one-on-one attention to each student while maintaining overall focus on entire group.
- Improved instruction methods by using various assessment tools and strategies.
Certified Teacher Assistant
Groote Schuur Primary School
Cape Town
11.2021 - 02.2022
- Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Studied and implemented latest information on specific subjects and learning strategies.
- Participated in lesson planning and curriculum implementation to promote quicker rollout and delivery.
- Completed daily reports on attendance and disciplinary performance.
Retail Sales Assistant
Bidvest Walton's/Woolworths
East London
11.2016 - 02.2020
- Used POS system to process sales, returns, online orders and gift card activations.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Worked with loss prevention in monitoring shopper behavior.
- Effectively located merchandise across various stores to address customer needs.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Issued receipts and processed refunds, credits or exchanges.
- Greeted customers and helped with product questions, selections and purchases.
- Assisted customers with prompt and polite support in-person and via telephone.
- Helped customers complete purchases, locate items and join reward programs.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Helped customers manage large purchases by collecting items from shelves and storage locations.
- Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Education
Diploma - Bible Study
River Bible Institute
East London 01.2019 - 11.2019
Diploma - Entrepreneurship
Cape Peninsula University of Technology
Cape Town 02.2020 - Current
Skills
Ms Word
Excel
Powerpoint
Facility supervision
Facility oversight
Facility Maintenance
Problem Solving
Conflict Resolution
Time Management
Good Relations
Interpersonal skills
Data Entry
Writing and Presenting
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved Fire Fighting training which could help with the company as well.
- Achieved First Aid Training Level 1.
- Achieved SHE REP training
Timeline
Facility Coordinator
AFMS Group
07.2022 - 11.2022
TEFL Teacher
MPC Connect
01.2022 - 07.2022
Certified Teacher Assistant
Groote Schuur Primary School
11.2021 - 02.2022
Diploma - Entrepreneurship
Cape Peninsula University of Technology
02.2020 - Current
Diploma - Bible Study
River Bible Institute
01.2019 - 11.2019
Retail Sales Assistant
Bidvest Walton's/Woolworths
11.2016 - 02.2020