Banele Sibiya
IT Specialist
Summary
I am an Information Technology graduate with 2-years experience in the tech industry and other fields. I am seeking my next opportunity to leverage my expertise, take on new challenges, and contribute to a team that values efficiency. Passionate about continuous learning, I am eager to work on impactful projects and expand my knowledge in the ever-evolving world of technology
Overview
3
3
years of post-secondary education
2
2
years of professional experience
Work History
Technical Support & infrastrucure Assistant
Avid Omniscience
06.2023 - 11.2023
- Provided !st line support for hardware/software issues across LAN/Wi-Fi environments
- Assisted in the implementation and support of infrastructure security policies and risk controls
- Supported Windows environment and user identity management workflows
- Delivered cybersecurity awareness sessions to internal staff
- Contributed to pilot deployments for cloud tools and endpoint security monitoring
(Exam Unit - KZN) IT Administrative Support
Department of Education
11.2024 - 12.2024
- Maintained digital and physical security of confidential data during exam processing
- Supported access control and compliance processes in a secure environment
Freelance Web Development/ Tech Consultant
Dream Big Stay Humble
02.2021 - Current
- Actively sought feedback from end-users, incorporating their insights into product improvements during the development stage.
- Streamlined development processes for increased efficiency by identifying areas of improvement in the workflow.
- Conducted regular equipment maintenance checks, ensuring optimal performance for accurate test results.
Education
BACHELOR OF INFORMATION TECHNOLOGY - BUSINESS SYSTEMS
THE IIE COLLEGE
01.2021 - 01.2024
Skills
Technical Support & Troubleshooting
Languages
English
Advanced (C1)
IsiZulu
Advanced (C1)
Afrikaans
Upper intermediate (B2)
Timeline
(Exam Unit - KZN) IT Administrative Support
Department of Education
11.2024 - 12.2024
Technical Support & infrastrucure Assistant
Avid Omniscience
06.2023 - 11.2023
Freelance Web Development/ Tech Consultant
Dream Big Stay Humble
02.2021 - Current
BACHELOR OF INFORMATION TECHNOLOGY - BUSINESS SYSTEMS
THE IIE COLLEGE
01.2021 - 01.2024
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