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 Dynamic and innovative Tech & Equipment Specialist with a strong background in Information Technology and hands-on experience with various technical tools and software. Highly motivated and detail-oriented professional with proven skills in troubleshooting, maintaining, and optimizing technical equipment. Demonstrated ability to work effectively in teams, solve complex technical issues, and communicate clearly. Committed to staying updated with the latest advancements in technology and equipment management. 

Results-driven professional with a solid background in remote Tier 2 Technical Support for home phone and internet services, delivering excellent problem resolution and customer satisfaction in a work-from-home setup. Currently completing Logistics Virtual Assistant training at Dispatcher's Academy, gaining hands-on knowledge in trucking and dispatch operations. Highly adaptable, detail-oriented, and committed to supporting businesses with both strong technical expertise and logistics-focused skills.

IT professional with extensive experience in technical support, system administration, and help desk operations. Skilled in managing Windows and Linux operating systems, Active Directory, and network fundamentals including LAN/WAN and IP addressing. Strong problem-solving abilities and effective communication skills enhance customer service delivery. Expertise in hardware and software support, technical documentation, and enterprise system monitoring drives operational efficiency and customer satisfaction.

 Adaptable and self-driven IT professional with 3+ years of experience providing end-to-end technical support, client training, and product implementation in fast-paced, small business environments. Known for taking full ownership of technical operations, improving support workflows, and delivering creative solutions tailored to customer needs. Eager to learn new technologies and unafraid to dive into complex challenges or unfamiliar systems. Proven ability to collaborate across departments, lead product rollouts, and support clients through every stage of the tech lifecycle. 

Banele Sibiya

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Technical Support & infrastrucure Assistant

(Exam Unit - KZN) IT Administrative Support

Freelance Web Development/ Tech Consultant

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BACHELOR OF INFORMATION TECHNOLOGY - BUSINESS SYSTEMS

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(Exam Unit - KZN) IT Administrative Support

Technical Support & infrastrucure Assistant

Freelance Web Development/ Tech Consultant

BACHELOR OF INFORMATION TECHNOLOGY - BUSINESS SYSTEMS

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