Summary
Overview
Work History
Education
Skills
Websites
Certification
Awards
Languages
Timeline
Generic

Banele Mello

Johannesburg

Summary

Results-driven Business Systems Analyst with extensive experience in Microsoft Dynamics 365 Finance & Operations (D365 F&O). Proven expertise in ERP implementation, procure-to-pay processes, functional design, and business process optimization. Strong background in business requirements gathering, functional documentation, process mapping, and stakeholder collaboration. Adept at translating business needs into actionable solutions, leading training sessions, and supporting system testing and go-live phases. Passionate about leveraging technology to drive business efficiency and innovation.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Group Microsoft dynamics 365 finance and operations analyst

MENAR
City of Johannesburg
10.2023 - Current
  • Company Overview: A mining company specializing in the implementation, support, testing, and data migration of Microsoft Dynamics 365 Finance and Operations (F&O)
  • As a Group Microsoft Dynamics 365 finance and Operations Analyst for a mining company, I specialize in the implementation, support, testing, and data migration of Microsoft Dynamics 365 Finance and Operations (F&O)
  • My role integrates advanced technical expertise with business process optimization to drive efficiency and innovation within the organization
  • Key Responsibilities:
  • Implementation & Support: Deliver end-to-end solutions for Dynamics 365 F&O, ensuring seamless integration and functionality tailored to business needs
  • Testing: Conduct rigorous testing of Dynamics 365 modules to validate functionality, performance, and data accuracy
  • Data Migration: Execute and manage the migration of critical business data to Dynamics 365, ensuring data integrity and compliance
  • Power Platform Development: Develop interactive Power BI reports for data-driven decision-making
  • Create custom apps using Power Apps to enhance operational efficiency
  • Automate business processes through Power Automate to reduce manual intervention and improve accuracy
  • Business Process Expertise: Collaborated on the design and implementation of business processes across multiple units, including: Procure-to-Pay: Managed processes from Purchase Requisitions to RFQs, Purchase Orders, GRVs, and Invoicing
  • Asset Management: Streamlined lifecycle management of mining assets
  • Warehouse and Inventory Management: Delivered tailored solutions to optimize stock control and warehouse operations
  • Advanced Warehousing: Contributed to the implementation of advanced warehousing solutions at a mining store in Mpumalanga
  • Achievements: Played an integral role in the successful implementation of procurement processes, enhancing operational efficiency across the procurement lifecycle
  • Unskilled with a Business Systems Analyst certification from the University of Cape Town, further strengthening my capability to bridge the gap between business needs and technical solutions
  • A mining company specializing in the implementation, support, testing, and data migration of Microsoft Dynamics 365 Finance and Operations (F&O)

Functional Business Analyst

Xiquel Group
Johannesburg
11.2024 - 12.2025

Business Systems Analyst (Contract)

  • Led the implementation of the procure-to-pay and tender process, ensuring alignment with regulatory and operational requirements.
  • Conducted business requirements workshops, prepared Business Requirements Reports (BRDs), and facilitated stakeholder approvals.
  • Drafted Functional Requirement Documents (FRDs) and worked closely with functional consultants and developers to tailor the solution to client needs.
  • Facilitated user acceptance testing (UAT) and training, ensuring a seamless transition to the new system.

Associate enterprise application consultant

Dimension Data
04.2022 - 10.2023
  • Developing skills in Microsoft Dynamics 365 Finance & Operations
  • Built communication skills by working directly with the organization's clients
  • Working with clients directly to coordinate and execute test cases and scenarios that verify all Microsoft Dynamics' functional work
  • Test data in a training environment (Courses, exercise guides)
  • Delivering Train-the-Trainer & End User Training
  • Executing transactions
  • Go-Live and Post-Live support
  • Performing Ad-hoc tasks as and when required by the team lead
  • Performing many of the functional tasks required for a successful D365 F&O implementation
  • The primary goal is to ensure the system runs smoothly and efficiently

TAP Graduate Intern

Dimension Data
City of Johannesburg
04.2021 - 04.2022
  • Completed the CCBA Technical Accelerate Programme, gaining specialized Microsoft Dynamics 365 skills tailored for impactful client projects
  • Underwent comprehensive foundational training in Microsoft Dynamics 365 and related applications
  • Acquired experience in working with the SAFe Agile methodology, fostering collaboration within cross-functional teams
  • Successfully tackled real-world challenges during the delivery of Microsoft Dynamics 365 projects, encompassing modules like Supply Chain Management, Financial Management, and Development
  • Received training in essential professional skills, including stakeholder demo presentations and soft skills, to confidently deliver value to clients from day one

OPS graduate trainee

Boxer Superstores
11.2020 - 04.2021
  • Actively engaged in a training-focused experience to acquire and hone essential skills
  • Committed to showcasing continuous growth in managerial capabilities and expertise
  • Enrolled in the Graduate Trainee Programme to prepare for future career development within the company
  • Aspiring to excel in various domains, including operations management, people management, and retail management

Warehouse & Production intern

ELCO Heating Solutions
Kerkrade
02.2020 - 06.2020
  • Conducted research on standardizing the planning of Spare parts and Accessories division

Logistics Intern

Transnet SOC Ltd
Kilner Park campus
04.2019 - 06.2019
  • Developed a gas cylinder management system for Transnet Engineering

Logistics Intern

Roman's Pizza
Louwlardia
08.2018 - 11.2018
  • Conducted research on how the organisation can streamline their order picking process

Education

Certificate - Business System Analysis

University of Cape Town
Cape Town
08.2024

Certificate - Data Engineering

ExploreAI Academy
Online
01.2024

International Certificate - Logistics and Transport (CILT)

Harley Reed
Midrand
03.2022

Design thinking Programme -

Red & Yellow Creative School of Business
Online
03.2022

Bachelor's Degree - International Logistics Engineering

Breda University of Applied Sciences
The Netherlands, Breda
07.2020

Skills

  • Business Analysis & Process Mapping (Visio, Lucid Charts)
  • ERP Implementation & Support (Microsoft Dynamics 365 F&O)
  • Procure-to-Pay Process Optimization
  • Functional Design & Business Requirements Documentation
  • Stakeholder Engagement & Training Facilitation
  • Testing & Quality Assurance
  • Data Analytics & Reporting (Power BI, SQL)

Certification

  • International Certificate in Logistics and Transport
  • McKinsey Forward Program
  • Introduction to SQL
  • Advanced Microsoft Power BI
  • Microsoft Dynamics finance and operations

Awards

  • Crowd Safety Consultant of the Year, 06/01/20
  • Regional Finalist in the ASCM business case competition, MM/YYYY

Languages

  • English, Native or Bilingual
  • IsiZulu, Native or Bilingual

Timeline

Functional Business Analyst

Xiquel Group
11.2024 - 12.2025

Group Microsoft dynamics 365 finance and operations analyst

MENAR
10.2023 - Current

Associate enterprise application consultant

Dimension Data
04.2022 - 10.2023

TAP Graduate Intern

Dimension Data
04.2021 - 04.2022

OPS graduate trainee

Boxer Superstores
11.2020 - 04.2021

Warehouse & Production intern

ELCO Heating Solutions
02.2020 - 06.2020

Logistics Intern

Transnet SOC Ltd
04.2019 - 06.2019

Logistics Intern

Roman's Pizza
08.2018 - 11.2018

Certificate - Business System Analysis

University of Cape Town

Certificate - Data Engineering

ExploreAI Academy

International Certificate - Logistics and Transport (CILT)

Harley Reed

Design thinking Programme -

Red & Yellow Creative School of Business

Bachelor's Degree - International Logistics Engineering

Breda University of Applied Sciences
Banele Mello