Bandlakazi Noludwe

• Patient Admissions and Discharges: Manage the process of admitting and discharging patients within the hospital system, ensuring all procedures are followed accurately.
• Telephone and Patient Inquiries: Respond to telephone calls and address patient inquiries with professionalism and efficiency.
• Inventory Management: Order and maintain unit stock, ensuring that inventory levels are adequately managed and resources are available as needed.
• Human Resource Coordination: Facilitate the booking of human resources through agencies and oversee the scheduling of overtime as required.
• Document Availability: Ensure that all necessary ward documents are readily available to staff members to facilitate efficient and effective patient care.
• Medical Records Management: Accurately file patient folders in accordance with medical record-keeping protocols, ensuring that all records are organized and accessible as required.
• Statistical Reporting: Compile and prepare weekly and daily statistical reports for the ward, summarizing relevant data and metrics to support operational and clinical decision-making.

• Patient Interaction: Check-In/Check-Out: Greet patients, check them in for their appointments, and handle their check-out processes.
  
• Appointment Scheduling: Schedule, reschedule, and cancel patient appointments as needed. Ensure that appointment slots are managed efficiently.
  
• File Management: Organize and maintain patient records, ensuring confidentiality and compliance with privacy regulations.
  
• Phone Management: Answer phone calls, direct calls to appropriate staff, and handle patient inquiries.
• Administrative Support: Provide general administrative support to healthcare providers and clinic management, such as preparing reports or handling paperwork.

• Met customer needs through polite, friendly and attentive service.
• Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
• Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
• Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
• Participated in team meetings to discuss ways of improving store efficiency, customer service quality, and overall performance metrics.
• Helped customers complete purchases, locate items, and join reward programs.

Clicks

Manager- Nasiphi 021 488 8010

Micheal Maphongwane

Supervisor- Ms Malipuli Keke Motsieloa 071 082 8164

Khayelitsha District Hospital

Manager- Sr Ngemntu 063 629 3518