Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Languages
Websites
Timeline
BusinessAnalyst
Bandile Zuko Dubo
Open To Work

Bandile Zuko Dubo

Administrative & Operations Specialist
Burgersfort,LP

Summary

Results-driven Admin Manager with expertise in financial administration, cash banking, and team leadership in high-performance retail environments. Skilled in SAP, Excel, and reporting, with a track record of achieving 99%+ admin scores, reducing discrepancies, and improving store performance. Strong problem-solver and communicator, focused on efficiency, accuracy, and supporting business growth.

Overview

1
1

5+ Years of experience in financial administration and retail op

2
2

N6 Marketing Certificate completed

5
5

SAP & Excel proficiency for reporting, payroll, and stock manage

9
9
years of professional experience
3
3
years of post-secondary education

Work History

Administrator

AVI Spitz
Burgersfort Limpopo, South Africa
05.2022 - Current

• Monitored daily packing operations across three departments using SAP and internal audit checklists, ensuring 100% compliance with specifications and reducing packaging errors by 25%.
• Led weekly operational reviews using SAP Business One and Excel dashboards, identifying five workflow inefficiencies and implementing corrective actions that improved processing speed by 30%.
• Facilitated monthly training sessions for over 15 staff members, using PowerPoint and Microsoft Teams to align performance with company goals and boost engagement scores by 20%.
• Analyzed customer feedback trends via CRM reports and Excel pivot tables, initiating three service enhancements that increased satisfaction ratings from 82% to 94%.
• Compiled and presented over 10 monthly performance reports using Excel, SAP, and Word, driving executive decisions on inventory, staffing, and compliance.
• Managed personnel records for 25+ employees using Microsoft Access and SharePoint, maintaining 100% accuracy and reducing document retrieval time by 40%.
• Developed and executed five cross-functional project plans with budgets up to R250,000 using Microsoft Project and Excel, achieving 100% on-time delivery and cost savings of 15%.
• Digitized over 500 records into internal systems using Excel and Access, improving data accessibility and reducing manual search time by 60%.
• Designed and implemented three strategic improvement plans aligned with audit standards using Word templates and compliance tracking tools, resulting in 100% compliance and zero non-conformities.
• Controlled inventory levels using SAP and Excel reorder models, reducing stockouts by 90% and cutting excess ordering costs by 18%.
• Streamlined communication across 10+ stakeholders using Outlook, Teams, and structured email protocols, reducing response delays by 35%.

Stock Room Controller

Avi Spitz
Burgersfort Limpopo, South Africa
04.2022 - 04.2022
  • Managed stock receiving, capturing, and transfers using SAP, ensuring 100% data accuracy.

    Conducted weekly and monthly stock counts, identifying and resolving variances promptly.

    Maintained asset registers and supported compliance through regular integrity checks.
  • Reduced stock loss to 0.03% by applying strong analytical and problem-solving skills.
  • Produced detailed Excel reports to track stock movement and support decision-making.
  • Collaborated with team members to ensure smooth operations, communication, and accountability.
  • Applied time management, attention to detail, and teamwork to meet tight deadlines and maintain efficiency.
  • Supported management with real-time reporting and improvement suggestions for stock control processes.

General Sales Assistant

Spitz
Springs
09.2016 - 03.2022
  • Delivered outstanding customer service, resolving price, size, and style objections with confidence.
  • Applied strong product knowledge and communication skills to increase customer satisfaction and repeat sales.
  • Maintained 100% Mystery Shopper scores by ensuring excellence in service, presentation, and store standards.
  • Performed accurate cash handling, POS transactions, and layby processing with zero discrepancies.
  • Supported stock management and replenishment to maintain product availability and visual appeal.
  • Collaborated with the team to meet store goals, using teamwork, adaptability, and time management under pressure.
  • Demonstrated attention to detail, problem-solving, and initiative in maintaining operational efficiency
  • Recognized as Top Sales Performer for 2018, 2019, and 2020, consistently exceeding monthly and annual targets.

Education

National Diploma Markerting Management - Marketing/Marketing Management, General

Ekurhuleni East TVET College
Brakpan
01.2015 - 12.2016

National Senior Certificate (Matric) - Business/Commerce, General

KENNETH MASEKELA HIGH SCHOOL
Springs
01.2014 - 12.2014

Skills

  • Financial administration and cash banking
  • SAP system operations (stock, payroll, transfers)
  • Microsoft Excel reporting and data validation
  • Microsoft PowerPoint and Word documentation
  • Outlook communication and reporting coordination
  • Stock control, receiving, and asset management
  • POS operation and accurate cash handling
  • Sales performance tracking and reporting
  • Visual merchandising and store presentation
  • Customer service and objection handling
  • Leadership and team management
  • Problem-solving and analytical thinking
  • Time management and multitasking
  • Attention to detail and accuracy
  • Teamwork and collaboration
  • Adaptability in fast-paced environments
  • Communication and interpersonal skills
  • Customer focus and relationship building
  • Integrity and accountability
  • Initiative and process improvement

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The price of anything is the amount of life you exchange for it.
Henry David Thoreau

Languages

  • English, High Proficient
  • IsiZulu, Native Speaker
  • Sepedi, High Proficient

Timeline

Administrator

AVI Spitz
05.2022 - Current

Stock Room Controller

Avi Spitz
04.2022 - 04.2022

General Sales Assistant

Spitz
09.2016 - 03.2022

National Diploma Markerting Management - Marketing/Marketing Management, General

Ekurhuleni East TVET College
01.2015 - 12.2016

National Senior Certificate (Matric) - Business/Commerce, General

KENNETH MASEKELA HIGH SCHOOL
01.2014 - 12.2014
Bandile Zuko DuboAdministrative & Operations Specialist