Summary
Overview
Work History
Education
Skills
Hobbies
Certification
Timeline
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Bamkelwe Kulati

Bamkelwe Kulati

Summary

Dynamic customer service professional with a proven track record at Comair Airlines, excelling in problem-solving and communication. Recognized for engaging with customers, driving sales, and delivering excellent brand representation. Known for reliability, adaptability, and a strong work ethic that ensures targets are met while maintaining positive customer experiences.

Overview

5
5
years of professional experience
2
2
Certifications

Work History

Cashier / Customer Service

Boksburg Hardware
03.2024 - 02.2025
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted with stocking shelves and maintaining a clean checkout area.

Customer Service Sales Representative

Le Morgan
02.2022 - 08.2023
  • Handled inbound/outbound calls, assisting customers with inquiries, complaints, and service requests.
  • Resolved customer concerns effectively, ensuring satisfaction and building loyalty.
  • Met and exceeded daily call handling, quality, and service targets.
  • Updated customer information accurately using.

Agent in Customer Service

Comair Airlines
12.2019 - 09.2020
  • Assisted customers with inquiries, bookings, and service requests in a busy environment.
  • Handled complaints with professionalism, ensuring customer satisfaction and loyalty.
  • Maintained accurate records of customer interactions and transactions.
  • Supported team members to achieve service quality targets.

Education

Cabin Crew License With General Travel Certificate - Tourism And Travel Management

EPT Aviation School
Kempton Park, South Africa
04.2001 -

Skills

Fast Learner

Hobbies

  • Getting lost in a good book
  • Capturing moments
  • Going hiking/ Gym
  • Listening to music

Certification

Microsoft Excel Certificate

Timeline

Cashier / Customer Service

Boksburg Hardware
03.2024 - 02.2025

Customer Service Sales Representative

Le Morgan
02.2022 - 08.2023

Agent in Customer Service

Comair Airlines
12.2019 - 09.2020

Cabin Crew License With General Travel Certificate - Tourism And Travel Management

EPT Aviation School
04.2001 -
Bamkelwe Kulati